Job Type: Full-time, Permanent

• Responsible for planning, implementing and stabilizing work that is transitioning from multiple geographies as well as simplifying and re-engineering existing processes in order to improve efficiency, effectiveness and controls
• Deliver performance (Quality, Cost, Time) in order to meet the agreed SLAs/KPIs for the Financial Towers of operation
• Responsible for providing onsite management to troubleshoot, diagnose and resolve operational issues
• Drives productivity initiatives to improve cost and performance
• Manage risk during transition of new processes or work to Manila in order to minimize the impact on performance and stabilize operational delivery as quickly as possible
• Works with the support organization to make sure that we have the right people, facilities and tools to meet the operational requirements

• Track record of success leading a shared service environment or a medium to large scale operation across a diverse set of finance functions and supply chain operations, including experience with Lean Six Sigma or other productivity/process improvement programs
• Proven track record of establishing and managing a large team and shaping the environment

Ability to commute/relocate:

• Santa Rosa, Laguna: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Shared Services Directorate: 7 years (Required)
• P&L: 8 years (Required)

Application Question(s):

• How many FTE’s have you handled before?