To enrich our sales team, we are now looking for a full-time Multi Property Director of Sales & Distribution (m/f/d) who wants to use his motivation to ensure the long-term commercial success of our hotels together with us.

• Management of the holistic sales team (30 employees)
• Management of all sales and distribution activities in all segments at local and international level
• Assuming overall responsibility for achieving all sales targets
• Building and maintaining internal and external stakeholder relationships
• Development and implementation of commercial strategies and measures to achieve hotel sales, revenue and market share targets
• Responsibility for implementing Marriott International’s global sales strategy and ensuring that hotel sales activities comply with Marriott International standards and guidelines
• Promote sales efficiency to increase customer satisfaction
• Analysis of available resources to explore new business opportunities (e.g. through competitive analysis)
• Analyze hotel market share reports and month-end reports to provide recommendations to maximize results
• Responsibility for the performance and optimization of all channels, including third-party channels such as OTAs and group referral platforms as well as Marriott programs
• Support in developing the hotel positioning on the market and designing the hotels’ positioning strategy
• Developing a trusting and respectful business partnership with the hotel owners
• Controlling and success analysis of the implemented measures and their reporting
• Key Account & CRM Management
• Networking and representation of the hotel at events and trade fairs
• Close cooperation with all relevant departments, especially revenue management, marketing and finance, to ensure the long-term commercial success of the hotels
• Promoting the sales skills of the sales team through targeted training and qualification measures
• Conducting regular employee and appraisal interviews
• Setting and monitoring the monthly and annual objectives of individual employees and the entire department
• Support in preparing the budget and business plan
• Participation in all relevant internal and external departmental meetings
• Long-term personnel planning in cooperation with the human resources department
• Consideration and compliance with all Marriott and The Ritz-Carlton standards

• Completed commercial vocational training or completed vocational training or studies in the hotel industry or a comparable qualification
• Several years of professional experience in sales as well as experience in premium and luxury hotels
• Proven professional experience in an equivalent position
• Excellent written and spoken German and English skills
• Confident use of CRM tools
• Very good knowledge of common MS Office applications
• Technical sales know-how and sophisticated sales skills
• Excellent verbal and written communication skills and presentation skills
• Very good understanding of sales systems, tools, principles and processes
• Ability to develop and implement sales strategies and ability to evaluate and analyze financial reports
• In-depth knowledge of market trends and excellent networking skills
• Ability to build and strengthen customer relationships
• Strategic planning skills and effective decision-making skills
• Strong communication skills, ability to work in a team, and mentoring and coaching skills
• Conflict, complaint and change management
• Service orientation and very good time management
• Strong leadership qualities and impressive hands-on mentality
• Excellent sales skills as well as strong numerical understanding and analytical thinking skills
• Independent, precise and responsible working style as well as discreet and confidential handling of internal information
• Excellent manners, a very well-groomed and friendly appearance as well as a confident and professional demeanor