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• Management of the proactive sales team (8 people)
• Regular exchange with segment specialists to identify and develop new and existing markets, business areas and opportunities
• Analysis of sales and turnover figures and implementation of appropriate strategies and measures
• Controlling and success analysis of the implemented measures and their reporting
• Key Account Management
• Conducting sales talks
• Coordination of market and competitive analyses as well as exclusive customer events
• Networking and representation of the hotel at events and trade fairs
• Communication with all relevant departments, especially revenue management, marketing and finance, to ensure the long-term commercial success of the hotels
• Promoting the sales skills of the proactive sales team members through targeted training and qualification measures
• Conducting regular employee and appraisal interviews
• Development of suitable sales strategies and sales promotion measures to maximize and achieve hotel sales and other objectives
• Setting and monitoring the monthly and annual objectives of individual employees and the entire department
• Establishing innovative solutions to increase efficiency in the sales process
• Participation in the preparation of the budget and business plan
• Participation in all relevant internal and external departmental meetings
• Representation of the Director of Sales & Distribution in his absence
• Long-term personnel planning in cooperation with the HR department
• Consideration and compliance with all Marriott and The Ritz-Carlton standards

• Completed vocational training or degree in the hotel industry or a comparable qualification
• Several years of professional experience in sales, ideally in the premium and luxury hotel industry and in an equivalent position
• Excellent written and spoken German and English skills
• Confident use of CRM tools
• Very good knowledge of common MS Office applications
• Technical sales know-how and sophisticated sales skills
• Communication skills, teamwork, mentoring and coaching
• Service orientation and very good time management
• In-depth knowledge of market trends and strong networking skills
• Strong leadership qualities and impressive hands-on mentality
• Strong sales skills and understanding of numbers as well as analytical thinking
• Independent, precise and responsible working style as well as discreet and confidential handling of internal information
• Excellent manners, a very well-groomed and friendly appearance as well as a confident and professional demeanor