
N/A
Operations Manager
12 months ago
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Wells Fargo India and Philippines (WFIP) is an integral part of the Well Fargo Enterprise and provide Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has c28,000 employee supporting all lines of business covering business operation, technology development and support.
Enterprise Payments Operations is an Enterprise-wide function within the Enterprise Operations and undertakes Payments activities across the enterprise supporting all lines business especially Commercial Banking (CB) and Corporate & Investment Banking (CIB) and Consumer and Small Business banking businesses across the entire client life cycle. The function brings together all payment related functions – wires, ACH, Real Time payments, Lockbox functions, Payment Command Center, Swift room management and testing. The Enterprise payments with in I&P sits under the CB/CIB business vertical and undertakes variety of operations names – wires processing, sanction screening, payment investigation and repair, ACH, payment testing and production support and lockbox. The operations covers all stages of payment lifecycle supporting various line of business.
- University degree in Business, Commerce or any other discipline
- 12-15 years of people management experience in Sanctions Screening Operations
- Ability to prioritize work, meet deadlines, achieve goals in a dynamic and complex environment
- Strong attention to detail and accuracy skills
- Ability to work effectively in a team environment
- Knowledge and understanding of Office of Foreign Asset Control (OFAC) compliance
- Knowledge on Message types SWIFT, FED WIRE, CHIPS
- Fluent in both verbal and written communication skills
- Proven management skills with ability to analyze issues and provide solution in a tactful manner
- Ability to work independently and provide support on flexible hours/working days
- Demonstrated leadership and interpersonal skills
- Well organized, proactive, constructive and capable to motivate teamwork
- Transition/Process migration experience in a shared service environment
- Flexible in working in any shift
- Fresh graduates are welcome to apply; Higher education (preferred);
- Knowledge in transaction management (preferable)
- Interbank network
- Payment network systems
- Management of cut-off times
- Required to monitor any wires that are in the queue
- Work directly with Fircosoft and trust sanctions filter
- Utilize World Check/Lexis Nexis screening tools to complete any transnational analysis needed
- Complete any AD HOC screening requests
- Transaction workflow (swift and sepa)
- Rigorous, pro-active, reactivity, curiosity, good interpersonal skills, analytical capability
- Aptitude for teamwork. Ability to work in a stressful environment, risk management, interest in geopolitics
- Proficiency in computer skills (MS-Office).