We are seeking a highly motivated and experienced Operations Manager to support our executive team in Shared Services. The Operations Manager will be responsible for managing the day-to-day operations of the global organization, providing strategic and tactical support to the executive team, and fostering collaboration across Shared Services.

• Lead or support special projects across programs as assigned by Shared Services leadership team
• Act as a liaison between Shared Services and other departments within the organization on programs and projects
• Monitor and track project performance, developing and implementing mitigation strategies
• Execute change management and communications strategies to ensure strong adoption of processes and practices across the business
• Prepare comprehensive project status reports, presentations, and recommendations to Shared Services leadership and senior management
• Provide administrative and operational support Shared Services leaders, including meeting coordination, and preparation of presentations and reports for executive leadership
• Assist in management of Shared Services budget, analyze plan to actual performance, review headcount and attrition and provide other financial analysis and reporting as needed

• 5+ years of related professional experience in project management, consulting or other related experience, required
• Bachelor’s degree in a related field; Master’s degree preferred
• Deep analytical skills with ability to translate data and trends into key insights and recommendations, financial acumen and ability to build and manage budgets, models, etc.
• Ability to handle ad hoc projects as business requirements emerge and evolve
• Experience in large, matrixed and global organizations preferred
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• High professional and ethical standards for handling confidential information
• Proficient in Microsoft Office Suite with expertise in PowerPoint and Excel