Wells Fargo is seeking an Operations Senior Manager. Supervises day to day operations for an operational unit and/ or staff supporting international businesses, products, and systems. Under management guidance, supervise staff to ensure effective delivery of services and adherence to all U.S. and foreign regulatory compliance procedures. Provides training, performance evaluation and coaching. Implements processes to maximize efficiency of operations.

• Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area
• Work with more experienced management to develop and execute business strategies
• Identify and recommend opportunities for process improvement and risk control development within the Operations functional area
• Develop and implement business unit strategies
• Provide expertise for technical, operational and processing functions related to business unit
• Determine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverables
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
• Manage allocation of people and financial resources for Operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 12+ years’ experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education
• Leadership experience

Desired Qualifications:

• University degree in Business, Commerce or any other discipline
• 12+ experience in Wire processing and Investigations, Knowledge of International Funds Transfer, Federal Reserve Wire Transfer Payments,
• Knowledge on SWIFT, FED WIRE, CHIPS
• Amenable to work on shifts, preferably night shift
• Amenable to work full-time onsite
• Amenable to work in BGC, Taguig City

Job Expectations:

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Strong attention to detail and accuracy skills
• Ability to work effectively in a team environment
• Fluent in both verbal and written communication skills
• Proven management skills with ability to analyze issues and provide solution in a tactful manner
• Ability to work independently and provide support on flexible hours/working days
• Demonstrated leadership, interpersonal skills and Transformation / Change Management skills
• Well organized, proactive, constructive and capable to motivate teamwork
• Transition / Process migration experience in a shared service environment
• Flexible in working in any shift