Position Title: F&A – OTC / RTR Manager

Location: Philippines – Quezon City

• Responsible for the Overall Daily Operations:
  • Manage the execution of service standards in accordance with defined service level agreements, as defined. Monitor performance by benchmarking against key KPIs and ensure Budgets and Financial targets are met.
  • Develop and maintain a customer service culture throughout whole operations, instill and deliver a process excellence focus on all operations.
  • Build a culture of continuous improvement through the design and development of consistent procedures and best practices. Advocate Process (re)design with Business Process Owners for Continuous Improvement & Harmonization benefits.
  • Ensuring and maintaining a high standard of internal controls and compliance with internal & external policies and legislation, to meet Sarbanes-Oxley and local statutory requirements.
  • Manage the customer relationships (Internal and External) and all functional aspects of the organization.
  • Lead or participate functional Hillshire leadership teams, governance bodies, transformation Initiatives and other Business Imperatives and act as PMO for scope expansions.
• Act as Subject Matter Expert (SME) whenever required.
• Handle and manage operations lead responsibilities

No information available.