Employment Type: Full time

Location: Gurgaon, Haryana IN

Job Category: Finance & Accounting

• Possess hands on experience in Cash Applications and be able to perform all activities as per requirement
• In your role as a Cash Applications Manager you will be required to allocate incoming payments to your designated portfolio, on a daily basis, whilst comparing the payment details with open receivables to be booked on customer accounts
• You will both research and resolve payment discrepancies as well as process manual journal entries to comply with audit requirements
• Your role will support the business through a proactive approach to resolving any unapplied cash, by identifying and resolving root cause issues to prevent repeat occurrences
• We support our customer through the use of prepayment plans and the accurate tracking and follow-up of these is vital in this role
• Cash Applications Manager would be responsible for reconciliation of AR related accounts and provide timely responses to assist with month end close processes. You may be required to prepare ad hoc reports and status updates to assist in this activity
• Achieve Cash Applications and Unapplied and Unidentified Cash target on a monthly basis
• Perform Root Cause Analysis for any issues raised or identified to avoid any future repetition
• Be proactive and innovate ideas to improve service deliverables, based on improved performance/efficiency and with an understanding of risk
• Coordination and Interaction with Internal stakeholders on a regular interval (Daily/Weekly/Monthly) in driving closure to all open issues in handling queries and escalations

• Minimum: Commerce Graduate/Postgraduate / Master’s degree in any stream
• Working experience within a shared services environment supporting European region is mandatory
• Have an experience in Call Centre model working on both Inbound and Outbound
• Fluent in English; strong verbal, and written communication skills (professional)
• Systems proficiency in ERPs (SAP/Oracle/Baan/iScala)
• Essential: 10+ years of overall experience in OTC, especially in Cash Applications & Balance Reconciliations
• Around 5+ years people management experience is preferred
• Prior experience in managing a team size of 5-20 members
• Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including
• Ability to utilize basic formulas
• Utilize Pivot Tables and V-Lookups
• Working experience within a shared services environment supporting European region is mandatory
• Reporting Skills & Presentation Skills would be essential
• Strong will to deliver excellent quality, able to identify process inefficiencies and propose process improvements
• Self-Dependent – works without supervision on more complex projects/improvements
• Team partner (Team Performance & Quality oriented)
• Requires no supervision to manage daily activities and can meet all required deadlines
• Skillset to create, maintain & improve team Dashboard