
N/A
OTC Director
2 years ago
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This position exists to manage and lead Order to Cash (O2C) workstreams of Warner Bros. Discovery WBD Advertising, Affiliate and TV Distribution, Direct-to-Consumer Subscription, Theatrical and several other revenue streams. Through partnership with the local leadership and Global BPO, this person will help plan, organize and monitor the use of resources required to provide high quality and cost effective O2C service delivery. Duties to include daily management of O2C processes and frequent engagement with business stakeholders. This position works closely with O2C management team to drive operational results, process efficiencies, standardization and enhancements to improve key financial measures and metrics.
- Provide oversite and functional leadership to the Order to Cash (O2C) Shared Service Center by leading end-to-end O2C processes and guiding global BPO services
- Identify and sponsor strategic initiatives aimed at improving the order to cash process, invoice accuracy, cash inflow, and reducing operational cost
- Collaborate cross functionally within the organization improve O2C processes and provide excellent service to internal and external customers
- Build strong relationships and work closely with finance, sales, BPO and operational leadership as it pertains to the organization and delivery of the order to cash process
- Manages key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders
- Cultivates an environment that encourages maximum productivity and service effectiveness, professional development, open communication, and teamwork
- Bachelor’s degree in Accounting or Finance or related field is preferred
- Fluent in English mandatory
- Minimum 10 years’ experience in Accounting or Finance
- Accounts Receivable, Billing and Finance experience required
- Subject matter expert on O2C processes
- Experience leading a global and diverse team
- Experience developing and executing standard processes across a global organization
- Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations
- Experience in the Media Industry and/or Media Sales is preferred
- A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
- Experience with ERP systems such as PeopleSoft, SAP, Oracle