Wells Fargo is seeking a Payment Operations Business Manager in Shared Services Operations. This leader will have responsibility to support the Head of Payment Operations in managing an organization of 2500 employees by leading strategic planning, development of accountability routines, performance metrics, budget forecasting and preparing executive presentations.

• Manage and develop a team of managers and individual contributors while ensuring successful planning, integration, and measurement of operations with moderate to high complexity and visibility to senior management
• Payment Operations executive support with responsibility for management routines, administrative support, periodic submission to multiple committees and oversight routines to ensure oversight of strategic goals.
• Prepare materials for executive reviews with focus on measurements, data insights and storytelling by consolidating inputs from multiple groups into one consistent deliverable for Payments Operations
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo’s policies and business line objectives
• Recommend opportunities for process improvement and delivery of effective management support routines, management reporting and metrics
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

Required Qualifications, US

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience

Desired Qualifications:

• Payments Operations experience or other operations business management experience preferred
• Previous experience identifying opportunities and strategies for process improvement and risk control development in order to ensure operational excellence and process efficiency
• Prior experience preparing business reviews and presenting updates to senior leaders, operating committees and steering committees.
• Demonstrated experience managing the allocation of people and financial resources for Business Execution
• Strong leadership, interpersonal and relationship-building skills