As a member of the Inchcape team, you will play a key part in the success of our hugely diverse global business. We are a team of over 14,500 colleagues across more than 40 countries make up the global Inchcape team. We are always searching for talented and passionate people, with a can-do attitude, to join us and help power Inchcape’s growth.

Our business focuses on four key strategic objectives with our vision to be the ‘World’s most trusted automotive distributor and retailer’.

Working with some of the most prestigious brands in the market, and with our enhanced basic salaries and competitive pay plans, this move could be the best move in your career so far!

Strategy and Leadership

• Develop and execute the regional HR shared services strategy in alignment with organisational goals and objectives.
• Provide visionary leadership to the shared services team, setting clear goals, fostering a culture of collaboration, and promoting continuous improvement.
• Drive the adoption of best practice, ensuring consistent service delivery and exceptional customer satisfaction in collaboration with HR leadership.

Operational Excellence

• Oversee the regional People Services operations, ensuring compliance with policies, procedures, and legal requirements across all locations.
• Streamline HR processes, documentation, and workflows to drive efficiency and standardisation while enhancing service quality.
• Establish and monitor service level agreements (SLAs) to ensure timely and accurate delivery of HR services, addressing any performance gaps proactively.

Employee Self-Service and Technology

• Collaborate with IT and HR teams to optimise employee and manager self-service platforms, ensuring user-friendly access to HR information, policies, and services.
• Leverage HR technology and data analytics to improve decision-making, drive process automation, and enhance employee experience.
• Partner with Talent Acquisition teams to optimize candidate and employee experience with onboarding processes, ensuring a positive experience for new hires.

Metrics and Reporting

• Establish key performance indicators, dashboards, and reporting mechanisms to monitor HR shared services performance and provide insights to HR leadership.
• Conduct regular analysis of HR data to identify trends, patterns and areas for improvement, making data-driven recommendations to enhance People Services delivery.

• Strong knowledge of HR processes, systems and best practices.
• Demonstrated experience in managing and leading high-performing shared services team or function across multiple countries.
• Proven ability to develop and execute strategic initiatives, drive change management, and achieve operational excellence.
• Excellent project management skills, with ability to prioritise and manage multiple complex projects simultaneously.
• Proficient in HR cloud technology especially SAP SuccessFactors and other related HCM solutions.
• Strong analytical and problem-solving abilities, with the capacity to interpret HR data and make data-driven recommendations.
• Excellent leadership and commun