Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members.

Position Purpose: Oversee operations for multiple support functions, including configuration, claims support services, provider relations, call center and field operations

• Perform duties as chief liaison between the business unit and Corporate policies & standards
• Develop operational vision, objectives and policies and procedures to support the overall strategic plan for the business unit
• Ensure cost effective, client-responsive programs are developed and maintained, identify improvement opportunities and oversee successful implementation of those changes throughout shared services
• Identify operational efficiencies, meet regulatory and client expectations and develop a “best practice” approach for all operations
• Responsible for achieving business unit financial targets and requirements based on service level, state, compliance and contractual agreements
• Oversee new system and product implementations for assigned areas
• Assess organizational strengths and weaknesses to recommend enhanced operating model

Education/Experience: Bachelor’s degree in Business Administration, Healthcare Administration or related field. 10+ years of operations, administration, and management experience in the health care or insurance industry. Master’s degree preferred.