The Process Excellence Lead role is responsible to support the GPO Record to Report to define, align and govern an end-to-end global process. This includes defining policies, processes, desktop procedures, controls, process performance measures, roles & responsibilities, and training material. The PEL is key in support the GPO in determining the data and automation roadmap and will act in conjunction with a “solution owner” of the key technologies that support this process in BIS. The role holder should also drive the governance of this process and execute upon it.

• End to End Process Definition: Drive the record to report scope and end to end processes, identifying controls, documenting standards and integration and drive good/best practice. These specific to Record to Report processes.
• Business Engagement: Engaging key stakeholders who are responsible for and are customers of the process today to understand pain points, areas of improvement etc. and analysis.
• Analysis: Capability to extract, analyse process and other data metrics required to support the definition of the end-to-end process.
• Lean Process Improvement: Support the GPO in analysing the current processes and identify ways to improve and streamline the process.
• Digital Experience: Support the GPO in pro-actively seeking the possibilities to automate the processes in the order to enhance the users experience, advance self-service capability and seek or support the process efficiency.
• Documentation and Standards: responsible for creation and maintenance of Process documentation, policies, controls, desktop procedures.
• Implementation: Supports and enables the implementation of the consistent processes, drawing on the network of divisional process leads to execute. Support the GPO in setting the standards as well as the support measures that will monitor sustain process use and drive continuous experience.
• Governance: Drives the compliance and right measures, metrics and review forums to manage the ongoing performance of the process. Implement processes and controls to manage change requests. Identify and propose corrective action to resolve divergences to standard process.

Technical Knowledge, Skills and Abilities:

• University Degree (Masters degree) preferred
• Minimum of 5 years of Finance experience in global business – ideally combination of experience within Shared Services model and general accounting and finance in large multi-site businesses.
• Business Partner or other Finance specialist role – finance and general accounting with proven team, leadership and change management skills and ability to engage senior stakeholders, drive change and drive adoption of new policies, processes and relate governance
• Finance technology experience, Advanced Finance Process understanding across Finance, credit control and banking and controls. Previous involvement in ERP implementation Programmes an advantage.
• Experience of using SAP R3 would be advantageous.
• Project Management experience
• Excellent communication skills – fluent English required/ multiple languages preferred
• Experience of using Visio, powerpoint and standard MS Office products.
• Experience of process documentation and preparing process workflows.

Skills:

• Excellent leadership, change management, coaching, interpersonal and communication skills
• Excellent and proven English written skills with a high attention to detail.
• Commercial focus and broad business understanding
• Results Orientation: Typically, is energized by a challenge, sets new and stretching goals for self or team, and achieves beyond what is expected. Exploits opportunities to exceed goals and works towards them, even under adverse circumstances
• A self pro-active self-starter who can work with minimum supervision where required.