Senior Manager
Food and Beverage Manufacturing

N/A

Process Improvement Business Partner

Mccormick Shared Services
Łódź

2 years ago

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The primary purpose of this role is to work as a business partner to establish and execute a data driven approach to continuous improvement. Expectations within this role is to use the standard process discipline methodologies implemented as well as providing insights into industry best practice tools, process discipline championship, facilitation and consultation when needed.

  • Cooperation across different business, functions, and regions to understand end-to-end business processes & data architectures, identify inefficiencies and opportunities for improvement.

  • Performing business process analysis using process mining tools to build process maps, identify process variants & bottlenecks, and coming up with meaningful insights about the process.

  • Collaboration with business leaders to develop an improvement program and associated quantifiable benefits, incl. a proactive assessment of the most appropriate improvement approach per initiative as well as a proposed execution timeline.

  • Executing quality audits/ process adherence compliance, inclusive of recommendations based on the data and partnership with delivery teams within the audit cadence cycle.

  • Identification of the most appropriate reporting packages needed to ‘tell the story’ and ensure that identified key stakeholders are kept informed regarding the improvement plans and strategies agreed with the business partners.

  • Leading process discipline projects / programs (as determined) in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, and others, using agreed McCormick format/ templates and methodologies.

  • Management of end-to-end Process Mining projects for dedicated function/department and/or thread, from concept to implementation.

  • Partnering, Managing and leading the Customer Centricity program streamlining processes across dedicated threads for continuity, effectiveness, and efficiencies.

  • Reporting, incl. improvement hours/value realization.

  • Alignment with automation counterparts and work as ‘one team’ with fluid output of one automation methodology globally.

  • Maintenance of all avenues of process discipline communication tools and forums to include key updates, insights and outputs of Process Discipline.

  • Designing and delivering business training, as determined to build organizational process standardization, improvement as well as customer centricity capabilities.

  • Degree in business, finance, engineering, or another relevant field or enough experience in lieu of degree.

  • Process improvement and Customer Service / Success experience is essential.

  • Proven project management is a must.

  • Between 2 and 4 years of demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation and/or automation solutions using one or more of the following methodologies: BPM, Process Improvement, Process Mining, Robotics Process.

  • Ideally 6+ years of experience with shared services processes (Order to Cash, Procure to Pay, Record to Report, or Hire to Retire, Master Data Management).

  • At least 6 years of demonstrated knowledge and expertise with SAP, GTS, and or business processes.

  • Excellent customer relationship management skills.

  • Superb presentation delivery, and ability to deliver complex/ technical messages in a simplified and easily understandable approach/language.

  • Ability to work independently and handle confidential material.

  • Experience working with teams that are diverse, global, cross -functional, and cross- cultural.

  • Ability to set and deliver against agreed deadlines and handle multiple projects at any one time.

  • Fluent English is a must.

Optional

  • Knowledge of HR processes will be a plus.

Salary
$
12596
Responsibility
Scope
-
Workplace
-
Functions
Level
N-2
Travel
0%
Date Added
11-06-2023

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