This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation to continue keeping our citizens safe and our country secure. The Government set out a new Shared Services strategy in 2021. This will affect over 450,000 civil servants, providing business critical tools in human resources (HR), Finance, payroll and procurement.

The Home Office is in the Synergy Programme Cluster which comprises the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Synergy programme includes building a common operating model, a single SaaS technology platform, a single new Business Process Service contract and the design and stand up of a new single shared service organisation.

This role will be a key leadership role working in Home Office to act as the Programme Director for the business transformation within the Home Office enabled by the Synergy Programme Cluster and to represent the Home Office as Programme Director within the Cluster. It will also involve the management of the current Business Process Outsourcing team. This involves managing the relationship with the current outsourced supplier, SSCL, overseeing performance and working collaboratively to drive improvements. It also means preparing for future commercial activity in this space.

• Experience of leading Transformation Programmes, developing clear vision and standards.

• Evidence of understanding the role culture plays in major transformation programmes and the importance for benefit realisation.

• Experience of successfully working with a broad range of senior stakeholders and external partners, demonstrating the communications skills, impact and gravitas to effectively challenge assumptions and influence direction in a complex environment. Able to build consensus across a large and diverse group of stakeholders.

• Strong people leadership skills, with a track record of developing, leading and motivating large teams and driving a diverse and inclusive working culture.

• The ability to work with ambiguity, to manage conflict resolution and be personally resilient.