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Regional Sales Director – Shared Services Centers
2 years ago
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The Regional Sales Director (RSD) – Shared Services Centers is responsible for obtaining new business from Executive-level buyers and influencers in either private or publicly traded companies.
Successful candidates will build relationships and identify Workiva products and services that meet customer needs to drive customer acquisition within a specific geography or industry. Sales growth is attained through new customer subscriptions, professional services, delivery and training.
Sales Responsibilities
- Actively prospects for sales opportunities while working strategically with Inside Sales, Solution Specialists and Partnerships to generate qualified opportunities
- Presents to Customers: Uses the facts found in the needs analysis phase to present a compelling demonstration of the Workiva suite of products and create a customer belief that they must have Workiva products
- Handles Objections: Skillfully probes for objections and removes obstacles or eliminates barriers to gain commitment; solves different client challenges, and can pull forward the best possible solution
- Closes Sales: Naturally leads the sales process to a close by demonstrating Workiva’s value proposition
Individual Responsibilities
- Reports Customer Contacts: Updates customer relationship management tools regularly and timely
- Forecasts Sales: Provides consistent and accurate forward-looking information though pipeline analysis
- Plans Sales Strategy: Plans and executes sales strategy with purposeful action to complete the sale
- Optimizes Internal Resources: Gathers internal support to pursue an account
- Prioritizes selling activities and follows through in a timely fashion
- Maintains a strong knowledge of Workiva products through a commitment to ongoing training
- Understanding of the Software as a Service (SaaS) business model
- Ability to demonstrate complex software applications
- Strong business acumen and and ability to understand complex business issues
- Executive presence; ability to communicate at the most senior level along with building consensus across multiple user and buyer personas.
- Ability to identify and understand the power of influencers versus buyers and how to navigate the nuances of each during the sales cycle.
- Ability to manage multiple complex sales cycles simultaneously
- Ability to negotiate pricing with a focus on retaining value
- Capability for achieving (and exceeding) sales quota targets
- English fluency required; additional fluency in Dutch, French, Spanish of German a plus
Experience
- 8+ years of solution selling to Executive-level buyers – SaaS model preferred
- Knowledgeable of common operating models for Shared Service Centers, Global Business Services, or Centers of Excellenc
- Experience with Business Process Outsourcers and Global System Integrators, like Capgemini and Accenture preferred
Education
- B.A./B.S. degree preferred
Working Conditions & Physical Requirements
- Up to 50% travel for regular customer meetings and sales calls
- Reliable internet access for any period of time working remotely, not in a Workiva office.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
- Customer Success: Always delight our customers.
- Trust: Rely on each other.
- Integrity: Do the right thing, every time.
- Collaboration: Share resources and work together.
- Innovation: Keep creating solutions and finding better ways.
- Inclusion: Support a diverse community where we all belong.
- Accountability: Be responsible for your success and failure.