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Segment Accounts Receivable Manager
11 months ago
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The Segment Accounts Receivable Manager will report to the Global Director of Credit and Accounts Receivable and will be a key role within the Shared Services organization in helping to support the transformation of collections processes for one of our three global segments.
- Manage a team of 6-10 collections analysts responsible for the collection of accounts receivable activity for one of Regal Rexnord’s $2+ billion business segments.
- Develop and implement effective collections strategies to improve teams effectiveness resulting in reduction of past due customer balances.
- Support executive level reporting on collections performance and drive accountability through owning the reporting, tracking and delivery of action items for direct and indirect reports resulting in impactful business outcomes.
- Coach, develop, mentor and lead team of collections analysts to ensure continuous improvement and accomplishment of collections goals and company initiatives. Foster team environment that recognizes strong performance and effective collaboration.
- Support implementation and transition to Esker collections and deduction toolset. Develop and execute best practices, standard operating procedures, reporting and collections management using the tool.
- Partner with internal stakeholders to escalate and drive accountability of performance of collections issues. Work closely with the segment CFO, Finance Directors, Sales Leadership and other internal stakeholders to escalate customer behavior or process deficiencies.
- Establish goals and monitor key performance metrics to measure the quality and efficiency of the collection processes. Use data to manage work prioritization and ensure work done is impactful to business results.
- Identify, quantify and implement process improvement resolutions to address root cause issues impacting customer payment behavior. Demonstrate a “Change Agent” mentality in developing and executing our Shared Services strategy.
- Collaborate with internal AR teams to ensure effective best-in-class end to end OTC processes.
- Develop strong partnership with key stakeholders of external customers.
- Support shared service roadmap for continued evolution of the AR organization.
- Bachelor’s degree in Business Administration, Finance or similar
- Minimum 5 years of relevant work experience, including 2+ years of managing a collections team.
- Continuous improvement mindset & can embrace Regal Rexnord’s 80/20 principle.
- Experience with large ERP’s (Oracle, SAP, etc) preferred. Must have strong experience with Microsoft Excel, PowerPoint and Word.
- Ability to identify, track and manage key performance metrics as required.
- Strong organizational skills and ability to work and thrive in a high-volume, fast-paced and evolving environment.
- Driven self-starter with strong self-responsibility and ability to operate autonomously.
- Experience working with transformation management and organizational change.
- Possesses strong character and integrity, as well as strong executive presence.
- Manufacturing experience preferred.
- Excellent verbal and written communication skills.
- Schedule flexibility due to global communications
- Ability to travel up to 20%