Maximus currently has a Senior Business Services Manager (Accounts Manager) Opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.

• Oversee Community Relations and engagement plan, using input gained from internal staff, project leadership, as well as the client and various stakeholders.
• Assist in management of enrollment services program in applicable locations.
• Retrieve, analyze and interpret data, identify key business issues, model alternatives, and present recommendations in a concise, meaningful way, both orally and in a written format.
• Maintain contract compliance, which includes a thorough understanding of the contract, Technical Proposal, Administrative Bulletins, and any contract amendments related to the general area of responsibility.
• Facilitate resolution of project issues by coordinating with project staff, client, the host office staff, and other community agencies.
• Ensure Workforce Management tools are routinely used to schedule resources and report results of staffing effectiveness.
• Identify and analyze trends to determine direction for Field Operation and project.
• Maintain good staff communication and ensures information flows to line staff.
• Update Department policy and procedures as necessary, and ensures key processes are well documented.
• Perform other duties as may be assigned by management.