The Sr Credit Manager is a key leadership position in the Credit Team and is responsible for providing direction/oversight for collections and support credit risk activities of key national accounts.

• Establish and maintain financial targets, KPI’s and past due receivable balances
  • Monitors the performance success of credit and collection staff by overseeing the performance management process, holding employees accountable for meeting their goals and disciplining employees as necessary
• Manage employee workloads, changes in priorities and aging
• Collaborate with A/R leadership team on collection and credit activities to ensure bad debt risk is minimized
• Assure compliance with Corporate and Regional policies and have ability to set new policies where needed
• Establish team and individual performance objectives
• Prepare and deliver performance appraisals for team members
• Build a team with analytical and process expertise, hyper-focused on customer service excellence
• Motivate and mentor staff with a focus on development, education and coaching of team members

Business Experience Required

• BS/BBA, Accounting or other business-related field or equivalent experience
• Minimum of 7-10 years relevant, applicable and transferable experience in a corporate and/or Shared Services environment or equivalent; Minimum seven years managing direct reports
• Knowledge of transactional processes and systems
• Ability to read, understand and interpret complex financial statements
• Ability to read, understand and interpret complex contractual agreements
• Ability to adapt to constantly changing environments & priorities
• Strong negotiation & problem-solving skills
• Significant attention to detail
• Strong analytical capabilities
• Excellent communicator with exceptional interpersonal and customer service skills
• Team player willing to help others through training, mentoring, and motivating staff to achieve Department and Company goals
  • Ability to handle confidential and sensitive information
• Exposure to AS400 accounts receivable systems or large ERP, a plus
• Strong Working knowledge of D&B, Experian and other credit reporting and analysis tools
• Strong working knowledge of Microsoft Excel, PowerPoint, Word and Outlook

Core Competencies

• Customer Service Mentality; ability to build collaborative relationships with customers and internal business partners
• Clear and concise communication skills
• High Level of Accountability
• Organization-wide Perspective
• Leading and Developing Talent
• Results Orientation
• Financial Business Acumen
• Strategic Management Knowledge
• Conceptual Thinking
• Change Leadership
• Strong Team Management Skills
• Process Improvement
• Financial Analysis/Forecasting
• GAAP Accounting Knowledge