The Senior Director, Finance Shared Services manages and coordinates the delivery of financial shared services for all of the Company’s legal entities through the following business processes:

Record to Report (General Ledger; Asset Management; Cash Management)
Order to Cash (Credit Analysis; Order Management; Billing, Cash Application)
Procure to Pay (Accounts Payable; Corporate Card Administration, Expense Report Processing)
Pay Team Members (Payroll)

In addition, the Senior Director is responsible for supporting the development and execution of the Global shared services strategy, developing and adopting globally standardized processes across all operations and leading on-going process improvement opportunities across financial functions.

• Deliver world-class customer service to all businesses served by the Global Finance Shared Services Center, which includes maintaining high expectations for professionalism and integrity.

• Professional mentoring and development of staff.

• Recruitment and retention of world class talent, including management of new talent pipeline.

• Promotes and maintains responsibility and overall accountability for the internal control environment, accurate transactional processing in compliance with SOX requirements (e.g. Quality Control), and accurate, timely financial data.

• Leads and manages day to day operational activities of Global Finance Shared Services Center which includes: General Ledger, Asset Management, Cash Management, Order Management, Billing, Credit Management,  Accounts Payable, Corporate Card Administration and Payroll. Each key functional area will have a tower leader who will report directly to this position.

• Responsible for creating, maintaining, reviewing and reporting KPIs or SLAs in each functional area to monitor service delivery.

• Leads and manages the technical and interpersonal skills training requirements for the Finance SSC team members.

• Leads and manages the business process improvement activities within the Finance SSC.

• Leads and manages the Finance SSC month-end, quarterly, and year-end close activities in accordance with the Corporate financial planning and reporting calendar.

• Supports the consolidation and reporting team in preparation of financial statements in accordance with US GAAP.

• Supports development of and enforces compliance with accounting and/or Company policies.

• Develops and maintains robust framework for global standardized process compliance within the Finance SSC, which includes standardized global processes and a compliance self-audit program.

• Support internal, external and other regulatory audit requirements.

• Builds and maintains relationships with business partners and process owners

• Leads with empathy

• Fosters an environment where diversity equity and inclusion are celebrated

• Minimum degree of BA, BBA or equivalent degree in finance or accounting.

• CPA or equivalent certification.

• 10+ years’ experience in a financial role with 7+ years in a managerial role.

• Previous experience in a Senior Financial Management role leading a team of 20+.

• Previous experience in a shared services delivery role within a global company.

• Previous experience building and expanding Global Shared Service functions

• Demonstrated ability to lead and manage people.

• Demonstrated managerial courage.

• Excellent interpersonal, relationship management and communication skills.

• Demonstrated ERP systems knowledge.

• Previous experience with applying lean/six sigma principles in a transactional environment and leading process improvement / transformation