Reporting to the VP Finance, the Senior Director, Shared Financial Services (SFS) will develop, implement, and maintain an effective SFS capability to provide senior leadership with appropriate information and analytical tools for establishing goals and measuring performance. With his/her proven leadership skills, this individual will effectively engage and guide the team to drive results and meet targets as defined by operating and strategic business plans.

Responsibility 1: Financial Shared Services

• Lead and manage the team of SFS team in the following finance departments:
  • General and Accounting, & Reporting
  • Accounts Payable (includes travel & expense)
  • Accounts Receivable (includes billing and collections of accounts)
  • Donation Processing (includes finance for as well as tax receipting)
• Provide support, oversight, and direction to the SFS departments ensuring adequate staffing and optimal operation in accordance with CRC needs and intention.
• Build, develop and improve the SFS departments’ operations, processes and procedures to support the Society’s strategic direction.
• Define, analyze, evaluate and provide monthly dashboard on key performance indicators for each of the above listed departments’ processes.
• Develop and provide exception reports for possible issues arising from transactions in all streams.
• Develop and provide exception reports related to vendors, payments, etc through data analyses to identify possible risks and irregularities.
• Review on a regular basis limits assigned and make recommendations.

Responsibility 2: General Accounting and Balance sheet.

• Oversee the general accounting function and lead the above-mentioned teams to maintain integrity of general ledger, sub ledger and other books of account.
• Provide leadership for the improvement of accounting process.
• Ensure that the department is staffed with qualified financial personnel capable of meeting the objectives and responsibilities, noted above; responsible for continued development of these staff.
• Regular review and analysis of the Society’s Balance Sheet accounts
• Provide support to Financial Planning and Analysis (FPA) team to facilitate management reporting needs.
• Accountable for ensuring that policies and procedures (internal controls) are in place to provide reasonable assurance that the company assets are protected.

Responsibility 3: Corporate Accounting & Reporting

• Ensure that the Society’s financial records, are maintained in compliance with Society policies and GAAP; responsible for reviewing monthly/quarterly account reconciliations and other documents to ensure this compliance.
• Ensure timely and accurate reporting according to Society external reporting requests. As ensures timely and accurate reporting for requests on specific assets and liabilities of the Society in support of organizational decision making and strategic planning.
• Complete the Society’s Audited Financial Statements including all notes and schedules.
• Coordinate work relating to both internal and external audits in the interim and annual review of the Society’s financial records. Is further responsible for the implementation of agreed upon recommendations, related to areas of responsibility, resulting from the audit findings
• Ensure completion of Provincial and Federal tax reporting requirements (including T3010, GST/HST).
• Aid in any other reporting needed for government regulation or insurance by providing financial information needed to Legal, Procurement and Payroll.
• Maintain integrity of trust ledger and prepare monthly aging of trust funds.
• Lead the annual external audit process and all other external financial audits.

Responsibility 4: Treasury, Banking and Working Capital

• Lead cash management functions including operating cash balances, wire transfers, account funding.
• Ensure adequate liquidity for working capital needs and invest short term excess cash in GICs.
• Manage inter-company cash by ensuring timely rebalancing between restricted and unrestricted cash.
• Liaison with the various financial institutions’ account managers, maintaining and cultivating effective relationships to ensure Society’s needs are met.
• Investigate and implement approved bank technologies, products and services to improve cash cycle and simplify the Society’s SFS operations.
• Provide regular cash flow forecasts to VP Finance and CFO
• Provide investment reports on Long term reserves and GIC
• Manage consolidated overview for accounts receivable, inventory, prepaids and accounts payable and follow up on any issues with program finance directors.
• Monitor the above-mentioned assets and liabilities through analyzing working capital ratios, collection ratios and inventory turnover.
• Design exception reports for receivables, inventory and prepaids to identify possible unusual issues, risks or irregularities.

Responsibility 5: Pension Fund – Accounting and Reporting

• Prepare bi-annual financial statements on Pension plan, analyzing data against both the general ledger and Manulife accounts.
• Ensure that the Society’s Pension Fund financial records, are maintained in accordance with Canadian accounting standards for pension plans; responsible for reviewing monthly/quarterly account reconciliations and other documents to ensure this compliance.
• Complete the CRC Pension Fund Financial Statements including all notes and schedules.
• Coordinate work relating to Pension audit in the annual review of the Pension’s financial records. Is further responsible for the implementation of agreed upon recommendations, related to areas of responsibility, resulting from the audit findings.

Responsibility 6 – Staff and Operations Management

• Manage and provide leadership to direct reports, providing advice, training, and coaching, as required.
• Receive and respond in a timely manner to work-related concerns/issues brought forward by staff and creates plans of action to rectify problems or areas of concern.
• Promote and encourage staff participation in activities that relate to quality improvement and operational efficiency.
• Monitor and assess staff performance through the completion of probationary reviews and annual performance reviews and subsequently develops areas for improvement. Provides coaching to staff to facilitate improvement.
• Review, implement and ensure operational compliance with all policies and procedures as directed.
• Monitor and respond to current changes in financial management practices and reporting requirements.
• Evaluate and modify systems and procedures to improve operational efficiency and effectiveness.

• Minimum 10 years of finance and accounting experience with progressive responsibility
• Bachelor’s degree in accounting or related field and a professional Canadian accounting designation are required.
• Experience providing detailed analysis of financial and operational performance.
• Experience working in non-profit environment is an asset.
• Significant experience managing and leading people.
• Attention to detail, as well as strong analytical skills.
• Superior organization and time management skills.
• Ability to problem solve and think outside the box.
• Ability to work independently with minimal supervision.