We are looking for a highly motivated and collaborative individual with the desire to lead the entire global P2P operations for Procurement. This role is an exciting opportunity for a well-seasoned leader to join a fast-growing global company with over 10,000 employees.

The Head of Global P2P Operations role will lead a global team of 20+ FTE and contractors with majority of the team based in China and support by regional touch points across the global.

The Head of Global P2P Operations will have a focus on service quality, operational efficiencies, and enhancing shared service capabilities. This individual will also be a member of the Procurement Leadership Team, driving global processes and establishing operational excellence.

Open to strong candidates globally with advantage to those who are US or China based.

Demonstrate leadership to a global operational team with presence in China, Taiwan, US, and Switzerland Focus on service level and develop a plan to improve customer satisfaction Collaborate with Sourcing counterpart and assist AP related to invoice challenges Execute P2P transformation and set efficiency targets Implement global standards and harmonize processes. Must drive global processes Owner of supplier master data Consolidate HCP global operations and improve HCP onboarding process Increase Suzhou, China shared service capabilities Work with Process Governance Team to reduce manual transactions and execute long term digital strategy around Ariba Responsible for China stamping operations Escalation management

Supervisory Responsibilities: Yes, team size greater than 20 FTEs / contractors and growing

Highly motivated, self-starter able to work in a changing and diverse environment with very little work direction Must demonstrate outstanding leadership and excellent managerial skills Bachelor’s degree minimum, advanced degree in science / business preferred 10 years working experience in a multinational company in a leadership role, international working experience strongly preferred Excellent English capability (read, write, speak) and Proficient with Microsoft Excel, Word, Outlook, and Power Point. Knowledge of Chinese is a plus, but not necessary Experience working with Ariba is an advantage Strong professional presence with exceptional communication skills Must possess the highest degree of ethical standards and be able to deal with highly sensitive and confidential data Able to manage conflict and multi tasks

Travel: Some travel expected as part of assigned duties

Competencies

Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Completes administrative tasks correctly and on time. Follows instructions and responds to management direction.

Communication – Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations. Writes clearly and informatively. Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Contributes to building a positive team spirit; Shares expertise with others.

Adaptability – Able to adapt to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Technical Skills – Assesses own strengths and development areas; Pursues training and opportunities for growth; Strives to continuously build knowledge and skills; Shares expertise with others.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Project Management – Communicates changes and progress; Completes projects on time and budget.