Gap Inc. is seeking a Sr. Director, Human Resources to provide HR leadership support to the Head of Marketing Shared Services and marketing teams. This role will be responsible for leading functional transformation work in establishing and operationalizing this new business function and capabilities, as well as providing HR business partnership that results in an engaged workforce and a more productive business.

• Create the talent and organization roadmap for the Marketing Shared Services organization across Media Shared Services, Marketing Science and Marketing Enablement, and other adjacent functions.
• Hire and onboard new leaders, train teams on new processes and evaluate function capability and effectiveness of the end-to-end model with our Brands.
• Provide thought leadership and consultation/support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs and tools to achieve desired outcomes
• Actively participate with and influence Leadership Teams, advising on people and organization impact of business plans and decisions; ensure that change and transformation plans are established and effectively executed
• Identify and implement strategies which improve employee engagement year over year as measured through the continuous listening process
• Analyze HR metrics to identify business opportunities working with leadership to develop and implement solutions.
• Manage the employee value proposition for employees in multiple business areas through all facets of the employee lifecycle.
• Drive talent practices that motivate and engage the workforce and aligns with Gap Inc. philosophy and multi-function business goals.
• Partner with the HR team to support effective execution of all objectives and enable professional development and career growth for team members.

• High level of personal and professional integrity and ethics (authentic, compassionate, genuine and honest); excellent communicator; good listening skills; skilled problem solver and negotiator; hands-on practitioner and strategic thinker.
• Comfortable driving change initiatives and embracing innovation in face of ambiguity and complexity – strong OD/OE skillset.
• Proven strategic mindset balanced with strong operational and implementation expertise; drive for results and desire to win.
• Welcomes a diversity of ideas, approaches, and points of view. Maintains a global perspective and is culturally sensitive and aware (adjusts personal style to different cultures and styles of work).
• Ability to influence up, down, and across multiple functions/areas in a matrixed organization.
• Build, lead, and motivate teams and partners as a team-oriented leader and player.
• Resolves conflict in a direct manner that maintains good relationships.
• Seasoned HR professional with high level of comfort in most HR disciplines (employee relations, compensation & benefits, OD/OE, talent management, talent acquisition).
• Develop innovative solutions for complex situations in a fast-changing environment; cover a wide range of activities requiring complex judgments