We are currently seeking an HR Manager for our office in Egypt. This position will work within the HR Team providing senior consultation to managers and employees.

NCR has a well-established presence in Egypt and this role will work closely with site based management to ensure that Employee/Labor Relations, Recruitment, Employee Development are effectively managed, helping to create a productive and engaging work environment where we can build success for the company.

This position is also responsible for executing company workforce initiatives as developed by the HR Strategic Business Partners, and Talent & Organizational Effectiveness, Workforce Planning and Total Rewards Strategies.

• Proactively executes the Employee/Labor Relations Strategy
• Handles escalated issues within HR Central that cannot be resolved by HR Representatives to employees and manages overall HR support. This includes all matters under the support of HR that are not resolved in Tier I.
• Consults, participates and where appropriate leads specific business aligned projects as defined by the business or HR leadership.
• Ensures statutory / employment law and company policy compliance in Egypt.
• Supports the deployment of Corporate programs, e.g. Employee Engagement, Talent Management and Organizational Effectiveness
• Partners with managers and employees to drive the development and execution of employee performance improvement plans
• Manages employee relations issues such as harassment, discrimination, or conflict in a manner that mitigates company risk and leads to successful resolution.
• Partners with local legal counsel, security and employee representative bodies/ unions (where appropriate). Conducts investigations/inquiries as necessary
• Coordinates with HR Strategic Business Partners in the execution of the people strategy for company workforce initiatives such as reductions in force, divestitures, mergers and acquisitions
• Drives engagement with the HR Central Contact Centre and identifies work processes to transition to HR Shared Services management
• Retains awareness and applies knowledge of the local country/NCR environment
• Provides consultative support and guidance to managers on implementation / execution of HR programs
• Partners with team members throughout the HR organization (Centers of Excellence and HRBPs) to communicate and educate on HR policies, procedures, and compliance. Acts as primary point of contact for COEs identifying areas/topics of improvements, program implementation / execution

Basic Requirements

• Bachelor’s degree in Human Resources, Management or some related field e.g. Employment Law.
• Minimum 10 years’ experience working as an HR Manager in an operational role.
• Minimum 3 years’ experience in team leadership role.
• Experience in Employee Relations, including grievance, disciplinary, dismissal etc.
• Working knowledge of employment laws compliance requirements in Egypt.
• Strong consultative skills
• Strong communication, negotiation & conflict resolution skills
• Demonstrated ability to collaborate with other departments to deliver successful outcomes to complex issues
• Strong vendor relationship management skills
• Focus on continuous improvement and business efficiencies
• Experience working on various HR programs/projects
• Excellent knowledge of English language is a must

Preferred Requirements

• Professional HR designations
• Change Management experience
• Strong Negotiating Skills
• Excellent Communicator

Offers of employment are conditional upon passage of screening criteria applicable to the job.