A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

Summary

This role will report to BEST Leader and will primary support him in leading and delivering the shared services to PwC Line
of Services as client. The role will be primarily responsible for the day-to-day management and delivery of the services. In
addition to that, the role is expected to develop, implement, and drive the adoption of programs, processes, and tools to
bring scalability, efficiency, and continuous improvement through a shared services model for the clients.

• Responsible for the day-to-day management of the Shared Service center unit
• Good knowledge about client billing, revenue and WIP management,
• Should be able to drive the agenda’s towards betterment of the function
• Relationship & Delivery Management and Acts as a primary contact for business relationship
• Responsible for, day to day operations and service quality levels & timelines
• Leads the negotiation of SLA’s, Administering the SLA’s and service costing arrangements, wherever necessary
• Review the processes regularly and identify and suggest the areas of improvement, process reengineering and automations
• Ensure high levels of Customer Satisfaction levels
• Resource Planning and Retention, Coordinates the work of the Process SME’s.
• Ensuring compliance to appropriate Internal Controls and adherence to company policies
• In charge of maintaining a good level of relationship, education, and resolution of issues with the counterparties as per the scope.
• Using the service provider’s metrics, track and report key performance measures. Communicate metrics to relevant stakeholders to highlight
  issues, identify root causes, and solve in conjunction with other functional process owners
• Audit the SSC work for accuracy and compliance with established procedures.
• Building the team/ suggesting the organization structure required for client delivery, defining the roles and responsibilities
• Manage all staff, including hiring, training, distribution of workload, and coaching to ensure the development of the team
• Develop a highly engaged team and alignment with the rest of the Finance function.

Mandatory Skills: Resource Planning and retention,Client billing,Wip management
Preferred Skills: revenue management
Years of Experience: 12
Qualification: Bachelors

Required Skills

Client Billings, Resource Planning, Retention Policies, Revenue Management