This exciting opportunity for a Senior Manager, Accounting Shared Services is a critical position to the Sleep Country Canada/Dormez-Vous division as well as the Company as a whole. As Senior Manager, Accountings Shared Services you will oversee and lead the day-to-day operations of 20 associates in the Accounts Payable (AP), Accounts Receivable (AR) and Cash Management & Validations (CM) teams. Strong leadership, problem solving and communication (both written and verbal) skills as well as a passion for process improvement are required for this role.

Functional Oversight

• Daily support and point of escalation for AP, AR and CM & Retails Sales Audit (ReSA) validation teams providing guidance and oversight over department’s operations
• Oversee timely and accurate close of AP, AR and CM subledgers and month-end processes
• Conduct timely review of AP, AR and CM subledgers and reconciliations identifying potential risks and recommended actions/solutions to Controller and Finance Leadership team
• Review and approve day-to-day transactions such as payments runs, vendor payment verification, daily cash application status and retail sales audit (ReSA) results
• Ensure timely resolution of any daily ReSA errors working with IT production support teams and Oracle as required
• Identify, escalate and determine remediation plans related to potential leakages and risks ensuring that company assets are safeguarded
• Ensure compliance with internal controls and policies making necessary adjustments where required
• Determine and develop timely KPIs and analytics to provide value added insights over functional areas
• Monitor KPIs and develop strategies, policies and procedures to improve KPIs / service levels where required
• Ensure new transactions appropriately flow through AP, AR, CM and ReSA modules while working with Financial Accounting Services to ensure correct accounting is followed

Process Improvements and Projects

• Responsible for the design and effectiveness of operational and financial controls related to AP, AR and CM, including proactively assessing current controls, offering recommendations for improvement and implementing new processes
• Respond to control weaknesses by determining root cause and propose processes to mitigate/resolve gaps
• Define and elevate current processes to best-in-class practices driving automation and utilization of systems where appropriate
• Represent and provide functional knowledge in the areas of AP, AR, CM and front end ReSA for Company’s strategic projects such as Digital Transformation
• Support business operations (both planned and ad-hoc activities) through involvement in requirements gathering, design discussions and mobilization of resources as required
• Determine and execute training, socialization, implementation and change management strategies as it relates to process changes
• Ensure maintenance and creation, if required, of narratives and standard operating procedures on all significant processes

Team Leadership

• Provide on-going feedback, training and coaching
• Conduct performance reviews and create development plans with individual team members
• Identify and determine plans to deal with attrition and succession
• Allocate resources to support core functions

• University or College degree in Finance, Accounting, Business or related discipline
• CPA with minimum 10 years’ progressive industry experience and managing large AP and AR teams; retail environment would be an asset
• Demonstrated leadership and process improvement skills
• Oracle Retail (including ReSA) knowledge would a definite asset
• Proficiency with MS office
• Advanced Excel skills (Macro, Power Query)
• Strong analytical and communication skills
• Exceptional interpersonal, organizational and presentation skills
• Quick learner and ability to manage multiple priorities in a fast-paced work environment
• Ability to work collaboratively and effectively with both internal and external stakeholders as well as build and develop strong partnerships