Senior Manager
E-Learning Providers

N/A

Senior Manager, Delivery Services

360training
San José

2 years ago

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Senior Manager, Delivery Services needs to be a self-starter, able to build relationships and communicate with all levels of the organization. Ideally has run delivery of business services in a similarly sized organization and is enjoys a fast-paced and rapidly changing environment.

  • Lead the Delivery Management practice process to facilitate business case development, level of effort definition, portfolio analysis, prioritization, project selection and approval.
  • Lead all aspects of Merger and Acquisition integration partnering with Technical M&A lead to drive integration velocity.
  • Manage Risk for the business unit by overseeing technical debt, audit, and compliance needs to ensure appropriate portfolio allocation and effective risk mitigation.
  • Manage business demand by balancing client delivery, revenue growth and effective risk management.
  • Facilitate long term architecture planning to ensure alignment between the business’ product roadmap and the Information Technology roadmap.
  • Lead planning for future-state staffing and organizational alignment in support of portfolio execution
  • Serve as project sponsor and escalation point for issue/risk resolution to ensure all portfolio targets are achieved.
  • Maintain and grow relationships with key business unit executives.
Qualifications
  • Ability to speak to technical and non-technical audiences.
  • Ability to work in a global cross-functional environment to help support and enhance business systems.
  • Ability to plan and execute tasks in a structured manner, able to work, collaborate and contribute to a global team environment
  • Excellent analytical and quantitative skills or experience. Logical/Perceptive, problem solving, detail oriented, solution oriented.
Requirements
  • 10+ Years of experiences as an IT leader, PM, or Service Delivery Manager
  • 6+ years of experience with organizational and business transformation.
  • Experience with people management with demonstrated success in developing the career of subordinates.
  • Excellent verbal communication skills in articulating the functional and technical aspects of business capabilities and their supporting platforms.
  • Knowledge of SDLC processes and tools, Iterative Design & Prototyping
  • Must have experience developing features, user stories, acceptance criteria and business value statements.
  • Experienced in development methodologies and software delivery lifecycle.
  • Vendor Management Experience
Education
  • BS/MS in Computer Science, Project Management Proficiency or Equivalent with 8 years relevant experience preferred.
Salary
$
138290
Responsibility
Scope
-
Workplace
-
Functions
Level
N-3
Travel
0%
Date Added
03-04-2024

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