You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

You will serve as the point of contact for issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and manage business projects through to completion. You will also provide business consultancy and manage operational processes by ensuring that key performance indicators and performance management targets are met, and by sharing best practices and taking responsibility in the super key user community.

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Shared services in a global environment
• Building and maintaining effective partnerships with internal stakeholders and suppliers
• Customer service and effectively leading relationships with demanding customers
• Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
• Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations
• Using data to make recommendations and decisions
• Key performance indicators, managerial reporting, forecasting and budgeting