The person would be overall responsible to ensure seamless service delivery of P2P processes as per the agreed Service Levels.

• Overall operations management of their respective towers.
• Ownership of SLA and KPI
• Adhere to migration plan as aligned by the Transformation Leads
• Escalation management
• Closely work with management for strategic decision making
• Continuous improvement frameworks
• Assist in technology and process changes
• Has ability to lead team size of 200
• Regular collaborate with team and clients.
• Ensure timely and accurate preparation of various client MIS reports including month end closing activities in relation to P2P, O2C and R2R
• Co-ordinate with statutory and internal auditors for statutory audit closure, GST audit closure, tax audits or any other statutory audits.
• Closely work with client for month end activities
• Participate in monthly review meetings with client
• Conduct regular training program and motivate the team
• The candidate must have good verbal and written communication skills
• Demonstrate leadership qualities
• Demonstrate multitasking and agile
• Able handle pressures
• Conduct monthly review meeting with Management Experience in SOX is preferred

B Com / M Com or MBA from premier institute

• EXPERIENCE**:

M1 & M2 : 08-10 years

• Desired Profile** Should be a BCom /MCom Graduate with relevant experience of 8-10 years in a BPO/Shared Service Center

MBA finance from premier university with 8-10 years **Work Exposure:**

Good hands on experience in overall finance and accounts, with understanding on accounting principles, reporting requirements, key controls and risks of the process. Good people and client management skills set. Ability to set up, streamline processes/procedures and improve the same. Experience in handling team size of 50 and above. Working knowledge on Oracle Applications (desirable) in Tax or in any other Financial ERP. **Soft Skills (Scale of 1-3, 3 being higher)** Min expected score is >=2

• Good Communication Skills
• Leadership skills
• Ability to influence and motivate his/her team with a positive energy