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Senior Manager-P2P, OTC & Commissions_VHA
2 years ago
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The Manager – P2P, O2C and Commissions will lead the teams to perform Accounts Payable, Accounts Receivable, Travel & Expense, Procurement, Channel Commissions and Treasury related activities in a timely and accurate manner, in accordance with defined operating procedures. The role exists to ensure the smooth running of these processes.
Key accountabilities
Address breaches in the P2P Policy and establishing adherence to the Policy
- Manage to service level agreements (SLAs) defined for the team
- Ensure Key Performance Indicators (KPI’s) for the team are met.
- Continuously monitor KPI performance and take remedial action where required to ensure performance and quality standards are met
- Support the team in resolving complex operational control issues
- Managing the disputes arising from P2P – AP/AR process. Overdue payments, Price/quantity variances etc…
- Ensure Invoice disputes with relevant partners are resolved
- Monitoring / controlling errors / issues from the payment run
- Supervise and continuously improve the invoice booking process
- Managing reconciliation of key vendors
- Supervision of the monthly AP closing activities, balance sheet reconciliation, identify gaps and steps to be taken to correct incorrect entries
- Manage the maintenance and development of robust commissions payment controls
- Manage and prioritize the commissions’ workflow and workloads to ensure maximum productivity
- Manage vendors & Key stake holders from the business & provide necessary support when necessary
- Oversee the processing of weekly/monthly commissions in line with the documented process for commissions payments processing
- Regularly review all outstanding commission disputes & make necessary fixes to avoid future occurrence
- Present self as the escalation point and ensure a consistent and professional approach to both supplier and stakeholder queries
- Maintain dialogue with partners/customers/staff to ensure good relationship
- Establish detailed and robust reporting to provide insight of trends to support key performance indicators
- Proactively investigate commissions data & pay-out reports & make necessary fixes in the commissions system to ensure 100% accurate payments
- Proactively flag any noncompliance in payments or process change requested by business that could jeopardize Finance’s position
- Oversee accurate & timely Processing of Cash application entries and ensure periodic Reviews
Roles & Responsibilities
- Responsible for the overall management of the Credit and Collections
- Design and implement robust controls for activities performed for VHA- Accounts Receivable
- Dealing with Internal and External partners to resolve disputes
- Work towards improvement of the process and achieve winning and Driving KPIs month over month.
- Lead and Manage P2P, O2C and Channel Commission Team Leaders and Analysts.
- Establishing, with the team, the key deliverables and ensuring that the team can deliver against these.
- Coaching, developing and establish succession plans for your team.
- Developing a high performing team, Inspiring leadership, setting the bar high and delivering beyond expectations.
- Ensuring compliance with company policies and procedures, and continuously reviewing and enhancing processes for efficiency and effectiveness.
- As a key member of the CFSL wider leadership team ensure your involvement in driving the successes of the company.
- Improving the Reconciliations and Reporting activities as per global policy.
- Ensure financial control processes are compliant with Internal/External/ audit requirements.
- Support audit related activities (Internal/External Audits)
- Generate/follow-up actions with regards to reconciliation and other operating control execution related activities.
- Month end closing activities
- Work with other FSSC and Vodafone departments to ensure all cross department issues are resolved. Such as Roaming and Intercompany account balances.
- ERP working knowledge and accounting knowledge would be helpful
- Client relationship Management
Experience in Accounts Payable, Receivable, Banking and Commissions
• Oracle or other ERP system knowledge
• Excellent Excel and Presentation skills
• Excellent spoken and written communication skills