The Senior Manager, PMO Operations is responsible for maintaining the financial operating standards, processes, and best practices within the PMO for the Shared Services Enterprise. You will be accountable for ensuring financial processes are developed, executed, and maintained in an effective manner to ensure all project and departmental spend is tracked effectively, executed appropriately, and within defined budgets. Additionally, you will enable optimal utilization of resources, help HAVI achieve strategic objectives, and manage all financial processes; providing leadership and finance partners with regular, clear and concise updates.

Strategic Planning and Process Development:

• Establish and maintain project and departmental financial management standards, processes, reporting, and best practices, ensuring that all projects are executed efficiently.
• Ensure all processes are clearly defined, documented, communicated and scalable across multiple Business Units.
• Maintain all project and departmental spend tracking in a clear, concise, and transparent manner.
• Expert grasp of Capex and OpEx spending, and how to identify and communicate their qualification effectively.

Project Forecasting and Budgeting:

• Grasp the difference between Run vs. Build and how to effectively transition budgets between them on time, with the correct stakeholder alignment, while meeting all necessary guidelines.
• Understand the lifecycles and schedules of projects and how deviations or issues can affect overall forecasting and budgets.
• Ensure all work is prioritized and aligned with the short- and long-term goals of the business.

Resource and Capacity Planning:

• Forecast and enable resource capacity planning – capacity vs. demand to identify shortfall or excesses of resources, minimize resource waste and/or downtime.
• Forecast resource management financials to determine and manage margin and profitability across multiple portfolios.
• Provide the necessary support to ensure all resources are scheduled and utilized in the most efficient manner possible; gathering and maintaining up-to-date information about employee skillsets, new learnings, experience and workloads.

Contract Lifecycle Management:

• Must have an expert grasp of contract lifecycle management, best practices, guidelines and the management of milestones and deliverables as they relate to the quality and schedule of work throughout the life of a contract.
• Experience with multiple ERP systems and scheduling and tracking of payments to 3rd party vendors.

Management and other duties:

• 1 resource and cross team as needed

• Bachelor’s degree required with a minimum of 5 years of business experience, 3 years of supervisory experience.
• Must possess the ability to speak and understand both technical and non-technical language, as well as have an expert grasp of complex financial best practices and standards.
• Experience with managing large budgets, across multiple portfolios with strategic multi-year planning and analytics.
• Ability to manage cross-functional, multi-cultural teams and ensure accountable with a team-driven, positive attitude.
• Excellent written and verbal communication skills, along with expert organizational skills are required.
• Strong working knowledge of Microsoft office tools and multiple project management tools and applications required.
• Demonstrated critical thinking and problem-solving skills are essential.
• Strong business acumen is a must, with the ability to thrive in a fast-paced, everchanging environment.