This position reporting to the Senior Director of Procurement Systems & Analytics will be accountable for the operations of centers with connected processes, efficient operations, effective governance, and trusted data.

• Hire a team with the right talent and lead them effectively
• Build a global operating model to support in scope processes
• Create all required processes, procedures and metrics
• Recruit, onboard and train new team members
• Lead knowledge transfer from current team members of Baxter Healthcare
• Actively oversee day-to-day transitional tasks.
• Develop KPIs to measure efficiency and effectiveness in collaboration with the Data & Analytics team
• Present metrics and KPIs to stakeholders
• Support end users of Procurement processes and systems Globally.
• Assisting with the development, testing and implementation of new technologies and upgrades of existing technologies, including ERP and Coupa upgrades & electronic catalogues.
• Monitor and evaluate the performance of the team to ensure customer service standards are met.
• Identify areas for process improvement and implement changes to ensure the team is providing the best service to our end user community.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Identify issues, analyze the root cause, and develop effective solutions to ensure customer satisfaction.
• Troubleshooting and resolving complex technical issues.

What you’ll bring:

• Bachelor’s Degree; MBA desirable
• Minimum 10 years’ operational and people management experience in procurement shared services
• Experience setting up and leading global team members
• Experience managing global and diverse stakeholder interests and expectations
• High level technical aptitude. Engineering, Electronic or other Technical training.
• High level data and analytics knowledge
• Solutions driven with ability to think strategically and globally
• Excellent oral and written communication skills as well as interpersonal, analytical and presentation skills.
• Risk management skillset with ability to drive innovative solutions and problem-solving analysis and resolution.
• Strong project management skills to drive actions to closure.
• Knowledge of root cause analysis, problem solving, continuous improvement, corrective and preventative action.
• Ability to travel as needed
• Ability to collaborate effectively with cross-functional teams and management

Preferred:

• Experience in a regulated and highly technical environment preferred, such as experience in the Automotive, Aerospace, OEM, and/or Medical Device industries.
• Fluency in other European languages