The Senior Manager of Risk Management – GRC will play a crucial role in supporting the development, implementation and maintenance of a strategic GRC framework that encompasses risk identification, assessment, mitigation, monitoring, and reporting across all areas of the organization.

• Partner and maintain relationships with key stakeholders to understand their needs, ensure GRC solutions meet their needs and are in alignment with GRC and Enterprise strategic objectives.
• Translate stakeholder requests into actionable business requirements and collaborate with IT counterparts to prioritize and execute requests and projects while ensuring timely, accurate and effective delivery.
• Develop and maintain GRC process documentation, including business requirements, to ensure clarity, consistency, and efficiency in operational execution and to facilitate ongoing improvements and knowledge transfer.
• Identify opportunities to enhance GRC program and GRC tool utilization in support of Enterprise Objectives and partner with stakeholders to socialize and implement.
• Ensure stakeholders are informed timely of key GRC updates, backlog/project status, strategy and roadmap while providing mechanisms for continued feedback.
• Build and maintain advanced system reports and analytics for stakeholders to leverage data within the GRC tool to glean risk insights and produce executive reporting.
• Design, maintain, and proactively drive progress against a comprehensive project plan, ensuring milestones are met and stakeholders are kept informed, fostering transparency and accountability throughout the Software Development Lifecycle (SDLC).
• Participate in the development and delivery of GRC training programs, educational materials and communication strategies aimed at providing relevant information and updates to our GRC userbase and promoting a culture of risk awareness across the organization.
• Craft clear and concise communications, including release notes, to articulate key changes in the GRC platform, adeptly translating technical updates into layman’s terms for broader organizational comprehension.
• Actively contribute to the refinement of and adherence to the GRC governance framework, collaborating closely with IT support teams integrating best practices to ensure accurate, efficient and effective prioritization and delivery of projects and requests.
• Execute key GRC governance activities, including but not limited to user access recertification, policy development and enforcement and audit compliance.
• Stay informed on the latest industry trends, regulations, and best practices in GRC to contribute to the continuous improvement of the organization’s GRC framework.

Skills And Competencies

• 5+ Years in Operational Risk Management with a financial institution OR experience among the following disciplines, Reporting & Analytics, Internal Audit, Internal Control
• Knowledge and use of Governance, Risk & Compliance (GRC) reporting tools (OpenPages, Archer, MetricStream, etc); experience with GRC implementation desired
• Experience with reporting and analytics tools (Power BI, Tableau, Cognos, etc.)
• Demonstrated ability to effectively interface with a diverse, global and cross-functional teams on both small and large-scale projects
• Proficient in leading projects from initiation to closure, with a strong capability in drafting detailed project plans that define scope, allocate resources, set timelines, and identify milestones, ensuring effective coordination and execution.
• Solid understanding of technical concepts and practices relevant to the role, with the ability to communicate complex ideas effectively
• Familiarity with various Software Development Life Cycle methodologies, with a proven track record of applying these principles to deliver high-quality projects
• Ability to influence and provide effective challenge
• Strong critical thinking skills, ability to proactively identify opportunities and develop innovative solutions
• Highly organized and efficient, with ability to multi-task and manage multiple projects at one time, with great attention to detail
• Strong written and verbal communication skills with the ability to communicate clearly and succinctly

Education

• Undergraduate degree, Graduate degree and/or relevant professional risk management qualification a plus (e.g. PMP, CPA, CIA, CISA, etc.)