There is a huge focus on the Cost Management and Cost efficiency in the current Financial Services industry environment.

The role is to lead the growth and strategic development of Cost Analytics portfolio within the Cost Vertical in Finance Shared Services Centre (GFS) in respect of standard process capabilities, skill sets, talent pipeline, stakeholder engagement, high quality service delivery and controls.

• Overseeing and providing on-going management direction for all processes and activities undertaken for Cost Analytics. Introduce and maintain high quality standards of service delivery.
• Drive SCB cost and competitive analytics and benchmarking, extending efforts into market intelligence, developing forward looking projections to calibrate to SCB’s performance vs. peers. External benchmarking basis the underlying industry trends.
• Partner with Global Process Managers and leaders to design and implement Standard Global Processes across areas of Cost Management and to track implementation effectiveness and gaps on a continued basis.
• Lead the team to develop a strategic roadmap for Cost CoE including capabilities of modelling, efficiency tracking, business partnering and end to end view of Cost.
• Engage senior stakeholders / business CFO’s to drive conversations in agreeing to deliver a shared agenda of improvements / enhancements within the cost management processes.
• Understand the pain areas and provide recommendations for a more efficient and effective end to end process for Cost Management including technology related aspects.
• Agreements are met / exceeded. Embed a culture of continuous process and efficiency improvement within all teams and ensure that a process exists to constantly identify and implement improvement opportunities. Deliver on annual productivity / cost saves targets.
• Constantly explore opportunities for migration in the hub. Build compelling cases for end to end migration from countries. Work closely with business and country CFOs to augment on this.
• Contribute to the strategic development of the center and drive GFS collective agenda.
• Work with HR to enhance the talent / skill sets to meet the growing complexity and needs of finance. Ensure that right talent is attracted and retained for all key roles; actively work on attrition management for the unit. Create sufficient bench to manage attrition efficiently.
• Evaluate options for continuously promoting forums for employee engagements. Encourage employees on their creativity, learning and development and improve work life balance.
• Contribute to transformational agenda in terms of strategic, consensus building, driving and contributing to objectives. Participate and Support in all Global initiatives as applicable from time to time.

Periodic Delivery

• Provide timely and accurate financial information / MIS to enable strategic decision making.
• Monitoring of Financials for TTO finance and ensuring the actual are in line with Budgets / Forecasts.
• Articulate and present the financial story and underlying themes succinctly to the CFO and teams. Ensure that MI is produced in a timely and relevant suitable to senior management.
• Work with upstream and downstream teams to ensure that there is transparency in the cost numbers and the process. Ensure impact on business performance outcomes is managed due to change in upstream or downstream processes and systems.
• Analyze business performance (management and financial), review highlight risks and opportunities and drive actions to ensure committed financial outcome.
• Understand drivers for cost performance; drilldown and analyze the cost across actuals and plan.
• In-depth understanding of cost reporting structure, processes and systems.
• Establish and continuously develop a decision support capability providing expert advice and analytics to our CFO stakeholders.
• Responsible for end-to-end TTO recharges as a process and utility. Ensuring monthly advice for bookings are delivered as per agreed timelines, ensuring booking in GL are clean, managing country and business queries on recharges, ensuring country audit, group audit and external audits on the recharges are supported seamlessly.

Annual / Quarterly Delivery

• Front end the coordination and support during forecasting, budgeting cycles with Group FPA and Group Planning teams.
• Lead team in designing, developing and delivering robust plan build process to support the journey of planning.
• Engage CFO and teams to decided and agree the plan targets and ensure related systems and tools reflect the control numbers at the end of the process cycle.
• Lead the support to GFS Planning to perform data integrity checks in the planning tool as part of kickstart to any new plan cycle.
• Manage structural changes efficiently by having a thorough knowledge of processes and underlying systems.
• Key contributor for end-to-end TTO recharges as a process and utility. Ownership around recharge methodology and controls, determining recharges keys, computing recharges, syndicating and explaining the outcomes, are delivered as per agreed timelines, managing country & business queries on recharges

Change Agenda

• Drive the identification, scoping, prioritization and delivery of the TTO Finance process change agenda.
• Drive the design and development of the future state process and infrastructure for TTO Finance’s end to end requirements.
• Actively contribute to the development of the broader strategic agenda for these areas for P2P GPO.
• Develop industry best practice process management techniques and toolsets, yielding optimization opportunities.
• Leverage these methodologies and toolsets to relentlessly and proactively identify and deliver opportunities for elimination, migration, standardization and automation.
• Act as a change advocate across the P2P GPO organization, partnering with other areas (such as Group Planning) to improve T&I Finance process.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• TTO CFO and their teams
• R2R, Country Finance SPOCs, P2P Finance teams
• TTO CIO teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in TTO Finance P2P team.

Our Ideal Candidate

• Degree in Business, Accounting, or Finance. An advanced Degree (Masters) and / or Professional Accreditation (CPA, CMA) is a plus.
• 8 years of experience related to financial planning and analysis. Experience in an MNC is a plus.
• Excellent financial awareness and analytical abilities.
• Strong presentation, written and verbal communication skills in English are a must.
• A leader, team player, self-motivated, and customer oriented.
• Proficient in Power point and Excel.

Role Specific Technical Competencies

• A seasoned Finance Professional with a leading Global Financial Institution
• Strong Analytical and Strategic mindset, coupled with a thorough understanding of Performance Management
• Ability to understand and connect business drivers and rationale for and application of those relevant to the cost management process
• Significant experience of working with senior management team and of interfacing with and influencing senior stakeholders
• Experience of having participated in any relevant strategic or finance related projects like Business Efficiency, cost optimisation / reduction projects
• Substantial experience of banking, depth and breadth of knowledge in processes especially in the areas of Management Reporting
• Experience of having led large teams including senior and experienced professionals
• A leader, a team player with the management ability and track record to secure the confidence and respect of the peers, stakeholders and the executive management team
• Ability to culturally orient in diverse and international team environment and lead and inspire multi-disciplinary teams
• Ability to work effectively under pressure, multi task, lead through ambiguities, influence where he / she does not have direct authority and build on unstructured formative situations