The YMCA Enterprise Shared Services (YESS) organization will create a long-term sustainable shared services model to service Y Associations. Its goals include enhancing mission achievement, using advanced data analytics and automation, elevating member experience, and enabling Y Associations to prioritize mission-focused initiatives over back office administrative responsibilities to promote efficiency and collaboration within the Y network.

• Manages effective communications with Y Associations to ensure the prompt collection of data for all conversion requirements.
• Supervises pre-go-live conversion of old to new Y dimensions
• Works with YESS and Association Leadership to refine and complete post go-live chart of account edits and iterations.
• Properly documents and communications major changes to the chart of accounts
• Manages and trains team to effectively convert chart of accounts ensuring regulatory compliance and adherence to YESS Standard Operating Procedures.
• Performs data analysis and communicates effectively with Associations to solve any errors within the chart of accounts conversion.
• Ensures successful and prompt conversion and migration of all Chart of Account data.
• Ability to learn and understand YESS services and Chart of Accounts development approach at a strong level.
• Refines training and testing documents to current needs and Y Association requirements.
• Communicates with all key Association stakeholders to build training and testing schedules.
• Verifies trainers and testers are sufficiently prepared to complete testing.
• Analyzes and adjusts any training and testing procedures to improve efficiency.
• Facilitate additional training with YESS technology vendors as needed to continue development in training or further review the capabilities during testing.
• Perform other related duties as assigned.

• Five (5) plus years leading client-facing engagements from inception to completion
• Five (5) plus years proven change management experience with the ability to build and execute change management strategies
• Five (5) plus years of HR, Payroll, and/or recruiting experience (YMCA preferred)
• Three (3) plus years in HR processes oversight and management
• Shared Services experience preferred (YMCA a PLUS)
• Detail oriented with strong organizational skills
• Professional presence in communication and demeanor
• Strong understanding of HR, payroll, and recruitment operations within software
• Skilled presenter comfortable with clients and stakeholders
• Strong project management experience
• Strong Microsoft suite skills
• Preferred knowledge and experience in Microsoft Dynamics 365, CRM systems (e.g., Salesforce), and/or UKG
• Preferred experience in systems and data migration and integration – APIs, data analysis, scripting, Python, SQL, advanced Excel, etc.
• Effective communication skills for interviewing Y Associations on their current state processes and systems configuration