With a strategic focus on innovation, collaboration, and a customer-centric approach, this dynamic department plays a crucial role in crafting and delivering cutting-edge products. From end-to-end product lifecycle management to scalable solutions, the team spearheads initiatives that align with overarching business goals. Through interdisciplinary stakeholder consultation, continuous improvement, and strategic partnerships, the Product Development Department stands as a catalyst for achieving the organization’s mission.

• Develop and articulate a compelling product vision for Shared Services, outlining the 3-5 year product strategy and long-term goals in alignment with Rainforest Alliance’s mission and business objectives.
• Lead and mentor a team of three Associate Product Managers, providing guidance and support in their professional development and daily activities.
• Represent Shared Services in cross-departmental workshops, act as a proactive problem solver, identifying underlying challenges and driving collaborative solutions within the team and across departments.
• Collaborate with key stakeholders, including business leaders, customers, and product team members, to gather input and validate product concepts, ensuring the accuracy of the business requirements and alignment with organizational priorities and stakeholder expectations.
• Lead cross-functional efforts to conceptualize and ideate innovative solutions that address stakeholder needs and market opportunities, leveraging insights from customer research, industry trends, and internal expertise.
• Champion a user-centric approach to product development, advocating for the integration of customer feedback and usability testing throughout the product lifecycle.
• Drive the creation of detailed product concepts and roadmaps, outlining features, functionality, and user experience considerations and ensuring alignment with technical feasibility and resource constraints.
• Foster a culture of creativity and experimentation within the product team, encouraging innovative thinking and exploring new ideas to drive continuous improvement and differentiation in the market.
• Communicate the product vision and concept effectively to internal and external stakeholders, using storytelling and visual aids to inspire buy-in and enthusiasm for the product roadmap and strategy.
• Monitor industry trends and the competitive landscape, stay abreast of emerging technologies and best practices in product development, and integrate relevant insights into the product vision and concept development process.
• Undertake any other duties as assigned by the department or organizational leadership.

• Bachelor’s degree in Business Administration, Computer Science, or related field; Master’s degree preferred.
• Minimum of 5 years of experience in product management or related fields, with a proven track record of delivering successful products and driving strategic initiatives.
• Expertise in business process management, strong analytical skills, and the ability to identify and address underlying issues and challenges.
• Experience working within an Agile team framework and familiarity with Customer Journey Mapping and System Design (UI/UX) principles.
• Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced, time-sensitive environment.
• Strong influencing and facilitation skills, with a demonstrated ability to reconcile stakeholder interests and drive consensus towards a shared vision.
• Excellent interpersonal skills, with the ability to interact effectively across cultural and linguistic boundaries.
• Self-motivated and results-oriented, with a passion for innovation and continuous improvement.
• Prior experience working with voluntary standards within the agriculture/forestry sectors is highly desired.
• Strong emotional intelligence, with the ability to remain composed and focused under pressure.
• Excellent written and verbal communication skills, with keen attention to detail and clarity in conveying complex ideas.