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Senior Risk Manager, Trustworthy Shopping Experience
1 year ago
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This role sits within the Trustworthy Shopping Experience (TSE) team, where we are responsible for creating a trustworthy shopping experience across Amazon stores worldwide. Our vision is to guarantee customers a worry-free shopping experience by earning their trust that the products they buy are safe, authentic, and compliant with regulations and policy. We want our customers to have confidence that Amazon stands behind every product, and will make it right in the rare chance anything goes wrong.
- Defining, owning and executing end-to-end projects independently, with a heavy tech component
- Building out 1 year, 3 year & 5 year roadmap to achieve key business goals
- Expert in garnering consensus amongst different business stakeholders, spanning across different regions, to ensure alignment on key topics & projects within area of responsibility
- Able to work with Product & Engineering teams to build out solutions to solve tough business problems
- Comfortable in navigating through ambiguity independently & driving towards the correct end solution
- Leveraging critical thinking to challenge the status quo and drive improvements within the area of responsibility
- Clear, precise, and regular communication with key stakeholders, including senior leadership
- Able to exercise high judgement to take informed decisions, without having perfect data
Basic Qualifications
- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor’s degree or equivalent
Preferred Qualifications
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master’s degree or equivalent