Senior Manager
Banking

N/A

Senior Service Delivery Manager – Salesforce Center of Excellence

Huntington Bank
Minnetonka

2 years ago

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  • Direct responsibility for end-to-end technology project execution based on Agile methodology
    • Ensure team delivers on-time and high quality results
    • Evaluate delivery plans; identify and proactively reduce and remove roadblocks
  • Direct responsibility for resource planning, recruitment and management for the technical team members including Technical Lead, Developer and Quality Assurance roles
    • Establish delivery execution model which leverages onshore and offshore resources
    • Continually align staffing plans to deliverables and budgets; when appropriate, adjust technical team resources to meet upcoming delivery targets and budget modifications.
  • Build high performing teams by establishing goals and through regular coaching track progress with these career plans.
  • Partner with line of business and IT partners to develop technology strategy for capabilities assigned to delivery teams
  • Partner with delivery peers to coordinate release plans and day-of release activities.

Basic Qualifications:

  • Bachelor’s Degree
  • 5 years of related experience managing technical teams

Preferred Qualifications:

  • 5+ years of experience in large scale, enterprise organizations
  • 5+ years experience executing delivery based on Agile methodology.
  • 3+ years of experience focused on the Salesforce platform
  • Salesforce Administration certifications preferred
  • Experience with modern data architecture and integration approaches, particularly service-oriented and event driven architecture concepts
  • Experience providing shared services to multiple teams
  • Experience in Financial Services industry or with financial applications
  • Exceptional communication and interpersonal skills are required for interacting and collaborating with developers, analysts, and business staff throughout the organization
  • Strong organizational skills with demonstrated ability to instruct a high-performing team, work with partners to set and meet business service level agreement levels, and plan and deliver work to expectations
Salary
$
73000
-
$
104000
Responsibility
Scope
-
Workplace
-
Functions
Level
N-3
Travel
0%
Date Added
02-29-2024

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