Davies US is looking for an experienced Shared Service Transformation Lead to drive the transformation of our US business, working with senior stakeholders to identify and quantify opportunities then driving them to completion.

• Engaging with senior business unit stakeholders to drive programs through identifying business areas for transformation; identifying individual opportunities; fostering agreement on project scopes, budgets, and targets; quantifying impacts and savings and managing project implementation, driving projects to completion and benefits realization.
• Budget management of the program, seeking change requests as appropriate.
• Leading and/or feeding into creation of business cases for change projects.
• Identify resource requirements of current and upcoming projects and support recruitment of relevant resources, where required.
• Responsible for overseeing all activities within your team, ensuring Project Managers & Analysts are delivering a quality service and following Davies’ processes.
• Manage and communicate the delivery of the program.
• Communicate overall progress of the team, including escalation and support the unblocking of issues with PMO and senior management.
• Coach and develop any direct line reports to ensure the teamwork at the highest level.
• Oversight and management of any contract resources.
• Support the overall growth and improvement of project management and the PMO within Davies by sharing best practice and managing lessons learned.
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

Required

• Training in Program/Project Management methodology – MSP, Prince, Agile, Lean etc
• Significant experience of project/program management in large, global, fast-paced environments
• Knowledge of IT infrastructure, risk management and business continuity would be desirable
• Prior proven team leadership experience

Preferred

• Nearshoring and Offshoring of business activities.
• Related Insurance industry experience highly beneficial and will be given preference
• Commercial awareness with oversight of multi business cases
• Excellent organizational and communication skills
• Well-developed interpersonal skills
• Leadership training
• Representation at the most senior level within the organization

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization

Essential Requirements

• Must have US work rights
• Must speak English
• Training in Program/Project Management methodology – MSP, Prince, Agile, Lean etc
• Significant experience of project/program management in large, global, fast-paced environments
• Knowledge of IT infrastructure, risk management and business continuity would be desirable
• Prior proven team leadership experience