Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions.

• Managing the SSC team and resources effectively to prioritise and deliver services to our customers as defined and agreed in Service Level Agreements
• Overseeing service delivery and daily SSC operations, ensuring adherence to standards and procedures to drive accuracy and timeliness of all deliverables
• Collaborating with stakeholders to establish key performance indicators for measuring performance and customer satisfaction
• Maintaining strong controls to ensure compliance with all group policies and statutory requirements by the SSC team, enhancing the control environment’s relevancy and timeliness
• Building a culture of continuous improvement by keeping process flows and standard operating procedures current, regularly reviewed by all staff and stakeholders, and constantly enhanced and improved
• Overseeing year-end audits with external auditors to ensure accounting sign-off within established deadlines

• Accounting and finance experience in large, multi-sector organisations in Finance & Accounts
• 5+ years of management experience in a global company, specifically managing a Shared Services Department
• In-depth finance process knowledge with subject matter expertise, particularly in shared service controls and process areas (General Ledger / AP / AR / Treasury / Payroll)
• Proven experience in managing, leading, and developing people
• Ability to work productively and efficiently under pressure, meeting deadlines while demonstrating attention to detail and high-quality performance
• Process-oriented with strong analytical skills, driving improvements, problem-solving, and robust decision-making abilities
• Ability to thrive in a process-driven environment with the courage to challenge the status quo