The Shared Services Leader and Workday Product Owner will play a pivotal role in establishing and developing a shared services organization while also focusing on Workday product areas, including HCM, Recruiting, and People Experience. This role involves coaching and growing a team of shared services professionals, ensuring effective HRIS support, and implementing enhancement solutions to improve HR processes. The ideal candidate will have a strong background in Workday, HRIS management, shared services operations, and team leadership.

Workday Product Ownership

• You will own and drive the prioritization of functional enhancements and initiatives, and partner with IT on technical enhancements, initiatives, and release management.
• You will be the organization’s module expert, responsible for establishing long term system priorities and overall strategy in line with Workday’s roadmap and business objectives.
• Provide consultation and guidance to the respective functional areas on Workday processes to ensure understanding and increase adoption.
• Drive continuous improvement within Workday and across systems.

Shared Services Organization Development

• Lead the design and implementation of a shared services model for HR operations.
• Define and document processes, workflows, and service level agreements (SLAs) to ensure efficient service delivery.
• Collaborate with HR leadership to identify opportunities for centralization and standardization of HR services.

Team Leadership and Coaching

• Build, mentor, and develop a high-performing team of shared services professionals.
• Foster a culture of continuous improvement, collaboration, and accountability within the team.
• Conduct regular performance evaluations and provide coaching to enhance team capabilities.

• 7+ years of experience in HR, Workday configuration & implementation, and shared services operations.
• Proven experience in building and leading teams in a shared services environment.
• Strong understanding of HR processes, best practices, and HRIS functionalities.
• Excellent analytical, problem-solving, and project management skills.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Experience with HRIS integrations and data management is a plus.