We are in search of a Sr. Director, Shared Services to oversee the daily operations of the Accounts Payable and Accounts Receivable Accounting Shared Services functions in the retail industry. This critical leadership role, based in Jacksonville, Florida, will involve establishing and executing an operational strategy to ensure top-notch customer experiences and scalable business processes within a well-controlled environment.

• Develop and lead a team of high-performing individuals, cultivating a culture of accountability, collaboration, and excellence.
• Analyze business processes, pinpoint opportunities, and drive initiatives to enhance delivery, focusing on accuracy, scalability, efficiency, and exceptional customer experience.
• Prepare the department to maintain high performance during periods of high growth and rapidly changing circumstances, such as process changes, system upgrades, or the integration of an acquisition.
• Lead the shared service integration activities related to any acquisitions.
• Set goals and monitor key performance metrics to gauge the quality and efficiency of functional processes.
• Ensure financial processes comply with company policies and procedures, Sarbanes Oxley internal controls, and all local and international statutory requirements.
• Collaborate with leadership across the organization to achieve the company’s objectives, bringing insights and ideas to improve business efficiency and effectiveness.
• Partner with the Finance Organizations on the financial close, monthly financial reporting and analysis, and project implementation.
• Maintain an effective and motivated organization through training, feedback, coaching, and development of team members.
• Implement process improvements and document them effectively.
• Manage multiple large-scale and/or complex projects successfully.

• Minimum of 7 years of experience in a retail environment, preferably in a leadership role
• Proven track record of process implementation, development, and improvement
• Proficiency in Oracle Cloud
• Experience in managing shared services
• Strong knowledge of Key Performance Indicator (KPI) reporting techniques
• Familiarity with Sarbanes-Oxley (SOX) regulations
• Experience in monthly financial reporting and financial close activities
• Proficiency in managing Accounts Payable (AP) and Accounts Receivable (AR)
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Bachelor’s degree in Business Administration, Finance, or a related field, Master’s preferred
• Ability to work in a fast-paced and changing environment
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.