You will make a profound contribution to the work we do with clients, working in close collaboration with internal and external teams, including SI partners, to manage deliverables, executive level communications, timelines, and budgets. You will oversee and manage multiple project deliverables for enterprise clients with more than 6,000 employees.

• Manage customer-specific engagements to implement Dayforce HCM solutions
• Drive the delivery of services according to the agreed-upon scope, timeline and budget and ensure a high level of customer satisfaction
• Manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery
• Build a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success
• You will work with the Technical Services Exports team to manage overall WIP, ensuring project dates are met and provide weekly updates to internal stakeholders and customers
• You will apply Dayforce’s methodology to manage multiple concurrent projects ensuring quality, on-time, and on-budget implementation. You will act as the project governance checkpoint between the Dayforce and Customer Sponsors, ensuring leadership on both sides know what actions they need to take, obtaining sign-off on key decisions to keep things moving forward
• You will maintain open lines of communication, availability, and approachability with your customers, securing high satisfaction by delivering projects on time and on-budget. You will influence and motivate the customer project sponsors, having the tough conversations around responsibilities, ownership, and delivery deadlines, verifying and securing buy-in and commitment to accountabilities
• You will coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment across Dayforce and customer team members.
• You will enhance your skills and knowledge, as well as that of your team and your customers, contributing to the enhancement of Dayforce implementation methodology and PMO, providing feedback on tools and templates, and implementing best practices based on experience, insights, and new learnings

• You have a Bachelor’s degree
• You have a PMP/PMI Certification
• You have experience in the HCM industry
• 5+ years in project management working with enterprise level organizations (6K employees+)
• You are proficient with the MS Office Suite and have exposure to relational databases and SQL
• You have worked with one or more of the following applications: Dayforce, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, Workbrain, etc
• You have expertise in:
  • Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
  • Business process mapping
  • Change management
  • Consulting with c-level executives and upper management to communicate implementation project issues, solutions, and workarounds