We have an exciting opportunity for you to join our team as Sr. Manager / Manager – P2P Service Delivery, Reporting to Senior Manager, this full-time and permanent position is based in Indore, India and offers global coverage, allowing you to make a significant impact to our GSC operations department and its’ growth.

• To manage end to end accounts payable operations as per pre-determined KPI’s and SLA. Processes may include, but not limited to –
• Invoice validation with supporting documents / information
• Raising timely queries to the vendors after validation check
• Following up with vendors and resolving invoice related queries
• Processing invoice in the ERP and ensuring payment of the same.
• Review of GL to ensure correct booking of invoices.
• Support in migration of processes from other locations into the GSC India
• Identify the operations gaps, propose “to be” process to the reporting manager with pros and cons evaluation, and implementing the required process within the agreed timelines.
• Prepare SOPs and process maps for the new migrations.
• Implement, follow & monitor a strong governance & delivery model.
• Guide, motivate the teams for higher productivity, limited attrition, inculcating and implementing automation initiatives.
• Build the strong team of highly motivated professionals and develop succession plans for team members.
• Work with the training department to ensure that development areas are covered.
• Reinforce new learning within the team.
• Timely manage escalation of issues flag by the team

• Fluency in written and spoken English.
• Good Presentation skills & Customer Focus
• Microsoft office, specifically Word, Power point and advance Excel
• Self-driven and highly motivated individual, able to work independently.
• Solution oriented with strong analytical skills.
• Ability to meet deadlines and work under pressure.
• Experience in SSC / BPO will be added advantage.
• Experience of handling medium to large team size
• MBA/CA Inter/M. Com. with 10+ years of total experience of which 8+ Experience in managing accounts payable operations in Shared Service Centre