The primary purpose of this role is to build a products for Lowe’s Martech modernization team. To be successful, the individual in this role must bring a strong combination of business and technical expertise and be able to develop solutions that balance the unique needs of both the business and technology.

• Defines the product and identifies gaps and customer needs by creating vision, strategy and requirements for a product; utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; identifying relevant components of competitive analysis and organizes in-person customer research to build product roadmaps
• Develops and manages the product roadmap, demonstrating expertise at the product level, building partnerships with relevant stakeholder teams, and making trade-off decisions for a product
• Leads the product planning process by developing requirements documents (user stories with acceptance criteria, use cases) for product or product release; and determining release goals, prioritization, implementation, and iteration plans for a product
• Leads the development process by reviewing demos with the technology team and validating acceptance criteria for the product; and tracking development work and identifying bugs at a product level
• Understands the technology supporting the product & challenges the technology team to innovate & drive the product so as to maximize the product value & create newer possibilities.
• Is customer obsessed & identifies opportunities opened up by technology & matures the product, breaching untrodden product territories & capabilities.
• Leads product launch by working with relevant stakeholders to develop launch and go-to-market plans for a product, identifying issues and blockers that may delay the launch or impede the success of a product, and presenting alternatives to leadership
• Manages scaled launches in collaboration with stakeholders
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases
• Represents team in product-level discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that may involve multiple stakeholder teams
• Works with relevant internal and external stakeholders to identify and prioritize product-level customer issues and customer experience gaps; uses findings to determine short and medium-term risk and opportunities for the product and drive further customer adoption
• Uses analytics to monitor product KPIs and ensure success metrics are being met; identifies opportunities for testing and product enhancements based on results
• Attends all business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed
• Reviews and approves large requirements (Epics) and smaller requirements (Stories) based on product/feature strategy
• Aligns efforts across product teams, facilitating execution to maintain focus and appropriate momentum
• Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience, and technology teams to facilitate successful product implementation
• Provides UX/UI approval for the assigned product
• Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product roadmap and keeping everyone informed of updates
• Works closely with Learning & Development, Operations, Merchandising, Marketing, Application/Services Vendors and numerous other internal and external parties to ensure the necessary support is available upon product delivery

Years of Experience

• 5 to 8 Yrs. of experience in Product Management

Education Qualification & Certifications

• Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

Skill Set Required

Primary Skills (must have)

• 5 years of experience in two or more of the following: product management, business analysis, or product marketing
• 3 years of experience in product and/or Customer experience management in ecommerce domain
• Strong writing ability.
• Experience in an agile software environment
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Secondary Skills (desired)

• Retail experience
• Master’s degree in Business Administration or similar advanced degree
• CSPO Certification