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Talent Acquisition Process Excellence and Capability Building Lead
1 year ago
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Reports to a Director in the Global Talent Acquisition CoE, responsible for Global TA Strategy & Execution. Interacts with the Global, TA Strategy & Execution team, TAI and NATA Management team, Global and NA HRIT teams, P&O Digital Development & Analytics team, TRM CoE in International and NA. Also, with some external stakeholders such us External market network, External Vendors (RPOs, Platforms, Relevant consultants). This is an Individual Contributor Job.
Key Area #1 Strategy
- Support driving the scalability and alignment agenda with the Noth America and LATAM and other TA core teams
- Shape, implement and continuously refine a frictionless employee and customer experience along Resource My Team journey for Regions North America and LATAM
- Identify and drive opportunities for continuous automation across TA, reducing manual effort, creating efficiencies, and enhancing overall customer experience
- Leverage employee/customer data and insights to drive prioritized service, process and technology and further enhance TA service delivery
- Analyze experience and process performance to demonstrate value, drive adherence to target SLAs and enable strategic and tactical planning and investments
- Pursue external knowledge of industry trends, benchmarks & opportunities to further advance innovations within Novo Nordisk
- Build and maintain strong relationships with regional Team Leaders, understanding their recruitment and business needs and their TA Action Plans
Key Area #2 Capability Building & Operational Excellence
- Partner with TA regional leaders to ensure the RPO or any other operating model delivers as per the standard recruitment process, SLAs and KPIs
- Support process/experience workstream of “Resource My Team” reimagining TA through innovative service delivery, processes, and technology for Regions North America and LATAM. Contribute to business cases creation to support development and enhancements of the operating models
- Leverage employee/customer/data insights to drive prioritized service, process, and technology solutions to further enhance global service delivery
- Coordinate and synchronize efforts with TA delivery teams, GPOS and other CoEs to ensure global standards are implemented to drive a consistent employee experience that is both effective and efficient
- Support our focus to become a metrics-driven organization
- Act as an SME in terms of TA Partner capability building: by building training plans that are in line with global priorities and global standard process and ensure that they are correctly deployed to enhance recruitment capabilities within our CoE and among other key stakeholders who play a crucial role in all RMT journey, considering legal variances
- Support TA Leads identifying trends, patterns, and areas of improvement based on performance data and recommend solutions to enhance the overall effectiveness of the RPO
- Ensuring scalability and efficiency in the recruitment process that would increase NN Global TA ability to move resources seamlessly to where the volumes are
Key Area #3, Compliance
- Partner with local teams to ensure all required initiatives, contracts, partners, vendors, processes, and systems within our CoE in Regions North America and LATAM are compliant with all regulations
- Engage all relevant stakeholders in the regions in scope and create awareness about individual responsibility in Compliance with GDPR and/or local regulations
- Assure payments to our RPO vendors are compliant, timely and in line with the performance defined in SLAs as per the contracts
- Ensuring process compliance and data integrity both within NN TA and RPO partners
- Ensure action plan is in place and support further operationalization activities every time there is a legal requirement that compromises our compliance with local or regional regulations
- Contribute with data and recommendations to relevant stakeholders during contract negotiations
Key Area #4, Innovation & Technology
- Contribute to develop near and long-term talent acquisition innovation strategies to ensure Novo Nordisk remains competitive with constantly evolving talent needs and external talent marketplace demands
- Pursue external knowledge of industry trends, benchmarks & opportunities to further advance innovations within Novo Nordisk and represent the company when needed
- Partner with the TA core teams in Regions North America and LATAM to find opportunities to reinvent and significantly advance efforts to positively impact recruiting effectiveness & experience for all critical entry points
- Education Level: A bachelor’s degree in Human Resources, Business Administration, or a related field is required
Experience Level:
- 10+ years of experience in talent acquisition, with a focus on operational excellence and capability building
- Have a deep understanding of talent acquisition strategies, trends, and best practices.
Specific or technical job skills:
- Capacity to analyze data, market trends, and business needs to develop effective talent acquisition strategies
- Strong operational skills are essential to manage the day-to-day activities of the talent acquisition function. This includes experience in recruitment planning, process improvement, vendor management, and compliance with applicable laws and regulations
- Proficiency in data analysis and reporting to measure recruitment effectiveness, support Regional Team Leads to identify trends, and make data-driven decisions
- Strong Project Management skills and will-do attitude
- Adaptability to changes, emerging technologies, and industry trends
- Strong problem-solving skills to support Team Leaders address regional challenges, optimize processes, and overcome obstacles
- Ability to interact with stakeholders at different levels in a clear, concise and diplomatic manner
- Experience in leading a team or overseeing recruitment processes is desirable
Value-set in line with NN Way
- Excellent stakeholder management skills
- Ability to set direction and deliver impact
- Solid presentation and communications skills
- Solid written and oral communication skills