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Talent Acquisition Team Lead, Global Business Services
2 years ago
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At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We’re one global team driven by our common purpose to deliver a better world. Join us.
- Support the management of day-to-day talent acquisition activities by leading the team and developing internal workflow processes, operating procedures, team schedules, and controls whilst applying company’s standard and strategies to the overall process.
- Manage the end-to-end functionality of the applicant tracking system.
- Proactively source candidates in-line to the managerial to executive level requisition qualifications and ensure an active talent pipeline and maintain a good company to candidate relationship with passive and active talents.
- Perform candidate interviews (technical and non-technical) through phone and video screening activities in compliance with the relevant local regulations and company’s methodologies.
- Provide update reports and feedback to stakeholders on assigned requisitions.
- Provide insights and recommendation on the best/alternative approach to the requisitions.
- Proactively create strategies to ensure burning/
- Ensure SLA and expectations of the team are always met.
- Strategically manage the team’s workforce planning and resourcing activities.
- Lead and/or participate in various governance meetings to discuss operational results, issues, strategies, and solutions to improve team’s performance with internal/external stakeholders.
- Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency
- Analyze complex issues and develop and implement solutions and provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed
- Provide guidance and direction to the team according to established policies, procedures, and management guidelines
- Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed
- Manage team performance, provide coaching, and identify career development opportunities relevant to the team
- Identify and implement process improvements to streamline processes, improve customer experience, and increase productivity in Onboarding/Pre-Hire Support functions
- Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency
- Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating if/when necessary
- 10 years + of experience in Recruitment/ TA ideally in an international company, with a focus on Engineering
- Proven ability to manage multiple stakeholder relationships up to a senior level to influence and positively challenge existing thinking
- Experience working with KBR/Workday/Smart Recruiters would be an asset
- Capability in working with numbers
- Analytical skills – ease of drawing conclusions
- Ability to work with business independently
- International exposure
- English skills – advanced
- Strong written, verbal communication and presentation skills