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Vice President Business Services
1 year ago
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The VP of Business Shared Services (BSS) will be responsible for designing, implementing, and continuously optimizing a shared services strategy that aligns with both AGA’s overarching strategy and Group Finance objectives.
- Outsourcing Strategy & Vendor Management: Develop and manage an outsourcing strategy for non-core activities, integrating services within the Shared Services framework
- Client Experience: Define and implement client-centered processes to ensure efficient, seamless service delivery based on regional and global needs
- Vendor Management: Manage the vendor relationship and governance approach, benchmarking Shared Services performance to ensure competitiveness
- Business Process Standardization & Optimization: Create the means for process standardization across sites and regions
- Finance Operations: Lead global Accounting, Accounts Payable, Accounts Receivable, Payroll, Corporate Payments, and Master Data Management through a Shared Services Center, ensuring efficiency and quality
- Supply Chain Operations: Lead select processes in Supply Chain, potentially including PO Creation, Vendor Data Management, and Contract Maintenance
- Standards and Compliance: Establish and monitor minimum standards for Shared Services to ensure risk control, consistency, and regulatory compliance
- Technology and Governance: Guide technology selection and governance to support efficient, secure Shared Services operations, including digitization and automation
- Data Management: Define and secure a Shared Services data model, ensuring data quality, accessibility, and compliance with Group standards
- Data Governance: Design a governance framework for Finance, Supply Chain, and HR master data to ensure global consistency
- Budget Management: Oversee cost control and budget adherence for Shared Services, ensuring operational costs align with budget goals
Education and Qualification
- Relevant tertiary qualification, preferably in Finance, Business administration, or Commercial at a minimum
Required general knowledge & experience
People Skills
- Proven ability to provide clear managerial leadership and direction
- Skilled in championing and leading change within a shared services environment
- Demonstrated capability in driving continuous process improvements for team efficiency and output
Finance, Supply Chain, and HR (Payroll) Expertise
- Strong knowledge of financial management practices
- Strong knowledge of finance, supply chain, and payroll processes and best practices
Compliance and Governance Knowledge
- In-depth understanding of Company policies, relevant legislation, and industry best practices
- Commitment to ethical conduct, corporate governance principles, and social responsibility
- Up-to-date expertise in relevant fields, with knowledge of current industry trends and advancements
Required years of experience
- 10-15 years in the shared services industry and/or associated business fields, in a senior management capacity, mining experience advantageous
- Proven experience implementing large scale business transformation and leading a shared services center