This pivotal role helps drive YSM’s strategic vision to transform lives, build thriving communities, and create lasting positive change in Toronto. A key member of YSM’s Senior Leadership Team, the VP, Operations reports directly to the President & CEO and collaborates with the VPs of Philanthropy, Programs, and Partnerships & Impact.

Strategic Leadership & Organizational Development

• Partners with the CEO, Senior Leadership Team, and Board of Directors to advance YSM’s strategic direction across diverse communities and stakeholder groups
• Guides teams in executing shared service strategies aligned with organizational mission
• Facilitates cross-functional collaboration to achieve organizational objectives
• Shapes executive-level reporting and analysis to guide strategic decision-making

Operational Excellence & Innovation

• Develops and implements comprehensive business practices across all shared service functions, ensuring alignment with organizational strategies and biblical foundations
• Oversees the creation and execution of:
• Robust accounting and financial reporting systems.
• Long-range fiscal planning integrated with operational strategies.
• Internal control frameworks and risk management protocols.
• Forward-thinking IT and communications infrastructure.
• Effective property and asset management programs, including new construction.
• Builds and maintains strategic partnerships with key stakeholders and service providers.

Scope of Impact & Complexity

• Provides comprehensive oversight of integrated business functions requiring expert knowledge of finance, accounting, business development, IT, legal, insurance, and facilities management
• Shapes strategic direction through collaboration with executive leadership and diverse stakeholder groups
• Leads transformative initiatives that advance organizational capabilities
• Makes high-level decisions within broad organizational frameworks

PROFESSIONAL QUALIFICATIONS & EXPERTISE

Leadership Competencies

• Executive Presence: Demonstrates ability to lead, equip, and empower senior leaders.
• Strategic Acumen: Develops comprehensive understanding of organizational dynamics and opportunities.
• Integrity: Maintains highest standards of personal and professional conduct.
• Decision-Making: Applies sound judgment and analytical thinking to complex challenges.
• Collaborative Leadership: Fosters team-based approaches and effective partnerships.
• Business Insight: Leverages deep understanding of operational and financial drivers.
• Change Management: Successfully navigates organizational transformation.

Advanced Project Management and Financial Modelling Expertise

• Leads complex shared services projects from inception to completion.
• Directs technical, financial and legal due diligence processes.
• Develops financial models for new initiatives.
• Drives cross-functional project planning and execution.

Other Technical Competencies

• Advanced transaction management capabilities.
• Comprehensive understanding of accounting and IT best practices.
• Proven ability to develop and maintain strategic supplier relationships.
• Proficiency with key organizational systems including Salesforce, Raiser’s Edge, Planful, Financial Edge, and BambooHR.