Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

• Owns a project or specific workstream within a project, leveraging expertise to inspire a sense of shared purpose within the project team
• Utilize business process reengineering techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations.
• Analyze processes and build workflows to understand value chain, input/output, to improve and/or automate business performance.
• Monitor key performance indicators, determine gaps in performance metrics, and recommend change management techniques for quality improvements.
• Assesses project risk potentials and discover potential problems before they occur.
• Applies a proactive approach in routinely tracking the project participant progress against project goals.
• Possess the knowledge, skills, and experience to be able to recognize when problems surface or potential problems are looming.
• Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
• Create and monitor project plans. Prepares, maintains, and submits clear and concise activity/progress reports.

Qualifications:
• 10+ years of experience in process reengineering or management consulting in a Big Four consulting firm within the banking industry sector.
• Expertise in process design and process improvement is a must.HR, Shared Services, ESG or Compliance background preferred.
• Expert in value stream mapping, root cause analysis, change management and project management.
• Excellent PowerPoint and presentation skills.
• Full understanding of life-cycle project management.
• Lean Six Sigma Black Belt or Lean equivalent or PMP, are a plus.
Education:
Bachelor’s/University degree and/or equivalent experience, Master’s degree preferred but not required